SITXMGT002 Establish Business Relationships :

STUDENT INSTRUCTIONS: PROJECT ASSESSMENT

The Project Assessment is based on the Unit of Competency: SITXMGT002 Establish and conduct business relationships

You are required to develop a workplace Policy and Procedures for establishing and conducting business relationships

Student instructions:

• Base the following project on your own workplace or an organisation you have worked for in the past.
• If this is not possible, make a time with your assessor to get approval to nominate an organisation on which to base the project.
• The instructions below will guide you through the process to develop a workplace Policy and Procedure.

NOTE: All points must be completed.

Section 1:

Identify a workplace or organisation on which to base the project and provide a brief description of the organisation.

Section 2: Develop a workplace Policy and Procedure to administer the processes used in the organisation to establish and conduct business relationships.

Section 3:Write a contract for a goods and sevice provided between 2 parties

PROJECT ASSESSMENT

The Project Assessment is based on the Unit of Competency: SITXMGT002 Establish and conduct business relationships

The student is required to develop a workplace Policy , Procedures and contract for establishing and conducting business relationships

Student instructions:

• Base the following project on your own workplace or an organisation you have worked for in the past.
• If this is not possible, make a time with your assessor to get approval to nominate an organisation on which to base the project.
• The instructions below will guide you through the process to develop a workplace Policy,Procedure and contract .

NOTE: All points must be completed. Section 1:

Identify a workplace or organisation on which to base the project and provide

a brief description of the organisation.

Section 2: Develop a workplace Policy and Procedure to administer the processes used in the organisation to establish and conduct business relationships.

Section 3

Write a contract for confirming agreements in writing according to organisational requirements

Contracts must include details of:

• terms and obligations of contract
• methods of contractual agreement
• exclusion clauses
• dispute resolution clause
• termination of contracts
• Legal requirements relevant to the business including consumer protection.

Student Template Provided

Section 2: Develop a workplace Policy and Procedure to administer the processes used in the organisation to establish and conduct business relationships.

Describe the way the business will administer the following points:

1. Proactively identify and take up opportunities to maintain regular contact with customers and suppliers.
2. Commitment to establish relationships within appropriate cultural context.
3. Methods used in the business to nurture relationships.
4. Conduct of negotiations in a professional manner to meet current organisational goals.
5. Use of established negotiation techniques to benefit all parties.
6. Methods of feedback and input from colleagues into negotiation where appropriate.
7. Communication of results of negotiations to colleagues and stakeholders within appropriate timeframes.
8. Methods to obtain approvals for all aspects of formal agreements according to organisational procedures.
9. Methods used to evaluate, consider and act on the need for specialist advice as required.
10. Take account of agreed business performance indicators.

Nurture relationships through regular contact and use of effective interpersonal and communication styles.

ATTACHMENT B (POLICY AND PROCEDURE TO ESTABLISH AND CONDUCT

BUSINESS RELATIONSHIPS

Section 3

Write a contract for confirming agreements in writing according to organisational requirements.

Contracts must include details of:

• terms and obligations of contract
• methods of contractual agreement
• exclusion clauses
• dispute resolution clause
• termination of contracts

Legal requirements relevant to the business including consumer protection.

ATTACHMENT C (CONTRACT)TEMPLATE PROVIDED

For research puposes

The listed URL addresses will assist you in developing relationships with customers and suppliers.

Information will include:

Developing policies & procedures in business relationships for your business

• Business processes, procedures and standards and the benefits
  • Standardising key business activities
  • Creating an effective process, procedures and standards

https://www.business.qld.gov.au/starting-business/planning/business-planning/processes- procedures-standards

The listed URL address will assist you in developing relationships with customers

Information will include:

Establishing & conducting business relationships with customers-

• Measure customer service
  • Seek customer feedback
  • Understanding your customer
  • Communicating with customers

https://www.business.gov.au/info/plan-and-start/start-your-business/what-is-customer- service/manage-customer-relationships

The listed URL addresss will assist you in developing relationships with suppliers.

Information will include:

Visit:https://auspali.info/

Also visit:https://www.notesnepal.com/archives/767

For solution:

WhatsApp

+610482078788

+61482073403

+61482072848

[email protected]