Age care

CHCCCS023 Support Independence And Wellbeing

20 April 2023 12:17 PM | UPDATED 1 year ago

CHCCCS023 Support Independence And Wellbeing :

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CHCCCS023 Support Independence And Wellbeing
CHCCCS023 Support Independence And Wellbeing


[Theory Tasks]

CHCCCS023 Support Independence and Wellbeing
Suite 203, 11-15 Deane Street Burwood, NSW, 2134Email: [email protected]RTO Code: 45342
Student Name:                    ___________________________

© 2020 Advance College

Advance College is a trading name of Australian Newtown College, RTO 45342.

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This Student Assessment Booklet-I includes Task 1 for assessment of CHCCCS023 Support independence and wellbeing.


This unit requires that you complete 3 assessment tasks and work placement. You are required to complete all tasks to demonstrate competency in this unit.

Assessment TaskAbout this task
Assessment Task 1: Written questionsYou must correctly answer all questions to show that you understand the knowledge required of this unit.
Assessment Task 2: Role playYou are to participate in a role play with your assessor.
Assessment Task 3: Workplace observationThere are two parts to this observation task: Part A: Students are to be observed working with three clients to support their independence and wellbeing.Part B: Students must demonstrate their ability to report two fictional client situations by following their organisation’s relevant policies and procedures.
Workplace hoursThe student must have performed the activities outlined in the performance criteria of this unit during a period of at least 120 hours of direct support work in at least one aged care, home and community, disability or community service organisation.

How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.

Instructions about submission can be found at the beginning of each assessment task.

Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.

Your assessor will give you feedback about how well you went in each task, and will write this on the back of the Task Cover Sheet.


The prerequisite for this unit is NIL.


The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be demonstrated evidence that the candidate has:

  • safely supported at least 3 people to enhance independence and wellbeing
  • performed the activities outlined in the performance criteria of this unit during a period of at least 120 hours of direct support work in at least one aged care, home and community, disability or community service organisation

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

  • basic human needs:
  • physical
  • psychological
  • spiritual
  • cultural
  • sexual
  • concept of self-actualisation
  • human development across the lifespan
  • wellbeing, including:
  • physical
  • psychological
  • social
  • spiritual
  • cultural
  • financial
  • career/occupation
  • individual differences, how these may be interrelated and impact on support provided
  • basic requirements for good health for the person, including:
  • mental health
  • nutrition and hydration
  • exercise
  • hygiene
  • lifestyle
  • oral health
  • mental health issues and risk and protective factors
  • indications of neglect or abuse:
  • physical
  • sexual
  • psychological
  • financial
  • reporting requirements for suspected abuse situations
  • service delivery models and standards
  • relevant funding models
  • issues that impact health and well being
  • impacts of community values and attitudes, including myths and stereotypes
  • issues surrounding sexuality and sexual expression
  • indicators of emotional concerns and issues
  • support strategies, resources and networks
  • legal and ethical requirements and how these are applied in an organisation and individual practice, including:
  • duty of care
  • dignity of risk
  • human rights
  • discrimination
  • mandatory reporting
  • privacy, confidentiality and disclosure
  • work role boundaries – responsibilities and limitations

For all documentation on the performance criteria and assessment requirements of the unit CHCCCS023- Support independence and wellbeing, please refer to the website with this link:


Students: Please fill out this cover sheet clearly and accurately for this task.

Student Name 
Assessor Name 
Unit: CHCCCS023 Support independence and wellbeing
Assessment Details
Assessment Type   Written/Oral questions
Agreement by the student
Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of assessment?    Yes    No
Do you understand the requirements of this assessment?             Yes    No
Do you agree to the way in which you are being assessed?    Yes    No
Do you have any special needs or considerations to be made for this assessment?  If yes, what are they?  …………………………… ………………………… ………………… ……… … … .………………………………………….    Yes    No
Do you understand your rights to appeal the decisions made in an assessment?    Yes    No
None of this work has been completed by any other person.    Yes    No
I have not cheated or plagiarised the work or colluded with any other student/s.    Yes    No
I have correctly referenced all resources and reference texts to complete these assessment tasks.    Yes    No
I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.    Yes    No



I,____________________________________________________ ,  certify that the statements I have attested above have been made in a good faith, are true and correct. To the best of my knowledge and belief, these tasks are my own work.


Student Signature: ……………………………                                                       Date: …………… /……………../……………………………..

Result – Attempt 1Satisfactory (S)   Not Yet Satisfactory (NYS)    

ASSESSOR FEEDBACK – Attempt 1 (Assessment Task 1)


Assessors: Please return this cover sheet to the student with assessment results and feedback.



Assessor signature:                                                               Date: 

Re-assessment Result (if NYS in Attempt 1)Satisfactory (S)   Not Yet Satisfactory (NYS)    

ASSESSOR FEEDBACK – Attempt 2 (Assessment Task 1)


Assessors: Please return this cover sheet to the student with assessment results and feedback.




Assessor signature:                                                               Date:

Re-assessment Result (if NYS in Attempt 2)Satisfactory (S)   Not Yet Satisfactory (NYS)    

ASSESSOR FEEDBACK – Attempt 3 (Assessment Task 1)


Assessors: Please return this cover sheet to the student with assessment results and feedback.


Assessor signature:                                                               Date:


I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have observed the student demonstrate unit outcomes through consistent and repeated application of skills and knowledge over a period of time and provided appropriate feedback.   Signature:     Date:  


Fill in the declaration below if you have received a not yet satisfactory (NYS) in all three attempts. 

You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process.

 I have received my assessment result and I am satisfied with the given feedback for this assessment.

 I am not satisfied about my result and I would like to appeal regarding my result.


Student Signature: ……………………………                   Date: ……… /………../………………

Task summary: This is an open book test – you can use the Internet, textbooks and other documents to help you with your answers if required.You must answer all questions correctly. Write your answers in the space provided. If you need more space, you can use extra paper. All extra pieces of paper must include your name and the question number/s you are answering.You may like to use a computer to type your answers. Your assessor will tell you if you can email them the file or if you need to print a hard copy and submit it.

What do I need in order to complete this assessment?

  • Access to textbooks and other learning materials.
  • Access to a computer and the Internet (if you prefer to type your answers).

When do I do this task?

  • You will do this task in the classroom or as homework – your assessor will advise.

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

  • Answer the questions that were incorrect in writing.
  • Answer the questions that were incorrect verbally.

Written answer question guidance

  • he following written questions may use a range of ‘instructional words’, such as ‘identify’ or ‘explain’. These words will guide you as to how you should answer the question. Some questions will also tell you how many answers you need to give – for example, ‘Describe three strategies…’.

Instructions to students:

Provide answers to each of the questions.

Question 1   

Complete the table below in relation to human needs.

Human needBrief definition of needHow meeting this need contributes to wellbeing

Question 2

  1. How can a person’s financial situation affect their wellbeing? Provide an example.
  • How can a person’s career or occupation affect their wellbeing? Provide an example.
  • In what ways could the financial situation of a person with a disability impact their physical and psychological health and wellbeing?
  • How may a sudden change in lifestyle affect a person’s wellbeing? Provide an example.

Question 3

What is self-actualisation? Provide an example.


Question 4

  1. In the table below, list indicators you may observe in a person who is subject to abuse. You must list at least three indicators for each form of abuse.
Type of abuseIndicators of abuse (at least 3 for each type)
  • If you suspected that a client was being abused, do you have an obligation to report it? Explain your answer.

Question 5

In the table below, list some indicators you may observe in a person who is exhibiting emotional issues. You must list at least three indicators for each type of issue:

EmotionIndicators of emotional issues (at least 3 for each type)
Prolonged sadness 
Lack of engagement 
Heightened level of emotional expression 

Question 6

  1. List three health risks involved in poor dental hygiene.
  • List five ways that exercise improves health.
  • List three reasons why support with personal hygiene is important.
  • List four common diet-related health problems experienced by older people.
  • List four things that can improve mental health outcomes.

Question 7

  1. In one paragraph, describe a common myth that surrounds sexuality in older people, and why this myth is not true.
  • In one paragraph, describe a common myth that surrounds sexuality in people with disabilities, and why this myth is not true.
  • Describe at least three issues a client who is intersex or transgender may experience during their everyday living.

Question 8

Jake is one of your clients and he is worried about ‘coming out’. His family is very religious and he doesn’t feel they will understand or accept him if he tells them the truth. Jake is in a serious relationship and his partner is putting pressure on him to announce the relationship to both families.
  1. Identify the issues Jake is experiencing because of his sexuality.
  • Explain how you, as Jake’s care worker, would support him while he is experiencing these issues.
  • List a support network that Jake could contact.

Question 9

Lois has had a stroke, which has left her paralysed down her right side. Her needs are being assessed. Through the assessment process, it has been noted that Lois has the following needs: Lois is very keen to remain living in her home.  Her son comes in to visit twice a week and there are neighbours who can assist with shopping etc.She needs assistance to shower and dress.Lois is right handed so paralysis on right hand side is restricting her ability to do many activities of daily living.Lois finds it difficult to walk with the crutches she was given when coming out of hospital. She is able to walk but does not think the crutches give her enough stability.Lois is worried about her security. She wonders about getting a personal alarm.She enjoys knitting but finds this impossible while her right hand is paralysed.  She feels she needs something to do – perhaps learn a new language.Lois loves her garden. It is breaking her heart to see all the weeds growing.
Strategies for LoisBenefitsCarer support
  • Lois has indicated that she is worried about her personal safety. Identify three strategies that could be put in place to increase Lois’s sense of security through use of safe and predictable routines.

Question 10

Various changes occur in human development across the lifespan. Identify two changes for each category.

Lifespan stagePhysicalEmotional
Early/Middle childhood  
Adulthood/ Late adulthood  
Old age  

Question 11

  1. The following is a list of different service delivery models. In one to two sentences, explain each of the models.
Service delivery modelExplanation of model
Residential care 
Integrated care 
Outreach services 
Acute care 
Least restrictive principle 
Person-centred planning 
Strength-based approach 
  • List three different models of funding for community services organisations.
  • Choose a relevant organisation in your industry and explain how funding or payment options work. You may like to choose the organisation you work for, or are doing your work placement at, or you can research an organisation using the Internet.

Question 12

For each of the following groups of people, identify a beneficial community network.

  • Clients with alcohol addictions
  • Arthritis sufferers
  • Italian men
  • Sudanese women
  • A person with Cerebral Palsy
  • Aboriginal and Torres Strait Islander people with a disability

Question 13

Research the Internet and list the standards for the following areas of community services:

Area of community servicesName of standardsWeb address
Palliative care  
Disability Services  
Residential Aged Care  
Mental Health Services  
Services against sexual violence  

Question 14

  1. Identify two reasons why clients in community care may feel disempowered.
  • Identify two strategies that can enable clients to be empowered in relation to their care.

Question 15

Ayesha is a client who wears a head covering due to her religious beliefs, and she is not originally from Australia. She has joined a community arts and craft class on Wednesday afternoons. Mary, who takes the class, treats Ayesha differently to the other women attending the class, speaking to her rudely and not paying her much attention. She has been overhead talking to one of the other ladies in the class how head coverings do not align with Australian values and Ayesha needs to start acting like an Australian now she is in Australia.
  1. Explain what is wrong with Mary’s behaviour.
  • Explain the community centre’s responsibility when they find out about Mary’s behaviour. Identify the legislation that is being breached in this instance. (Refer to your own state or territory’s legislation.)

Question 16

  1. Do you think Rachel has overstepped her work role boundaries? Explain your answer, including Rachel’s responsibilities as a worker and Aleia’s rights as a client.

Question 17

Frances is an elderly resident of an aged care residence. She still has good cognitive ability but her physical ability is very frail. Monday, Wednesday and Friday a personal care worker assists Frances with a shower.  This is fine except that she would really like a shower on the weekend so she feels nice and fresh for her visitors.  There is not enough staffing to add a shower to Frances’ schedule.  The bathroom has a non-slip floor and there are grab rails and a shower stool.  Frances decides she will give herself a shower on Saturday mornings – she is very careful and manages to shower herself.  Frances feels very independent and good about herself. Later when she tells a staff member, they say ‘That was very silly of you – what if you had fallen?’  Another staff member tells her ‘Good on you, well done.  I know how careful you always are not to fall – I think you will be fine.’ She decides to do this on a regular basis on Saturday mornings – after all she is an adult and shouldn’t be spoken to like a child.
  1. Discuss the care facility’s responsibility to allow Frances’ her dignity of risk in this regard.
  • How important do you think it is for people to make their own decisions wherever possible? Explain your answer.

Question 18

Refer to your state or territory’s legislation and identify five professionals who are prescribed as mandatory reporters.

Question 19

  1. Describe what is meant by your duty of care to your clients.

Question 20

  1. Discuss the importance of privacy and confidentiality of your client’s information.
  • Give an example of how a client’s privacy may be breached in your industry.
CHCCCS023 Support Independence And Wellbeing
  • Describe two circumstances under which a worker can, in compliance with the law, disclose confidential information to others.

Question 21

Question 22

List three situations involving a client’s physical health that would be beyond the scope of your own role, and what you would do in each of those situations.

CHCCCS023 Support Independence And Wellbeing

Question 23

Outline three individual differences clients may have and explain how these differences may be interrelated and impact on support that you provide.

Question 24

In the table below provide five examples of risk and preventative factors associated with mental health issues in older clients

Risk FactorsPreventative Factors


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For solution: +610482078788