Age care

CHCCCS015 Provide individualised support

01 May 2024 10:00 AM | UPDATED 3 weeks ago

CHCCCS015 Provide individualised support:

CHCCCS015 Provide individualised support
     
 
STUDENT ASSESSMENT BOOKLET CHCCCS015 Provide individualised support
Student first name: __________________________________________________________________________ Student last name: __________________________________________________________________________   
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ASSESSMENT OVERVIEW

This Student Assessment Booklet includes all your tasks for assessment of CHCCCS015 Provide individualised support.

ABOUT YOUR ASSESSMENTS

This unit requires that you complete 4 assessment tasks. You are required to complete all tasks to demonstrate competency in this unit.

Assessment TaskAbout this task
Assessment Task 1: Written questionsYou must correctly answer all questions to show that you understand the knowledge required of this unit.
Assessment Task 2: Case studyYou are to read the case study and answer the questions that follow.
Assessment Task 3: Workplace projectYou are to develop a report on the support services provided to three different clients.
Assessment Task 4: Workplace observationsYou need to complete this task in your workplace. There are two parts to this task: Part A requires you to provide support services to a clientPart B requires you to complete and store reports and documentation as per your workplace’s policies and procedures. Your assessor will observe you during this task.

How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.

Instructions about submission can be found at the beginning of each assessment task.

Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.

Your assessor will give you feedback about how well you went in each task, and will write this on the back of the Task Cover Sheet.

Make sure you photocopy your written activities before you submit them – your assessor will put the documents you submit into your student file. These will not be returned to you.

Assessment appeals

You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process.

Assessment plan

The following outlines the requirements of your final assessment for this unit. You are required to complete all tasks to demonstrate competency in this unit.

Your assessor will provide you with the due dates for each assessment task. Write them in the table below.

Assessment RequirementsDue date
Written questions 
Case study 
Workplace project 
Workplace observations 
Agreement by the student
Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of assessment?¨   Yes¨  No
Do you understand the requirements of this assessment?         ¨   Yes¨  No
Do you agree to the way in which you are being assessed?¨   Yes¨  No
Do you have any special needs or considerations to be made for this assessment?  If yes, what are they?  _____________________________________________________________________________________________¨   Yes¨  No
Do you understand your rights to appeal the decisions made in an assessment?¨   Yes¨  No

Student name: ________________________________________________________________________________

Student signature: _________________________________________________   Date: _____________________

Assessor name: _______________________________________________________________________________

Assessor signature: ________________________________________________   Date: _____________________

ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 1

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:
Date of birth:Student ID:
Unit: CHCCCS015 Provide individualised support.
Student to completeAssessor to complete
Assessment TaskResubmission?
Y/N
Student
initials
Sufficient/
insufficient
Date
Written questions    

STUDENT DECLARATION

I ____________________________________________________   declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: ____________________________________________________________________________

Student name: ________________________________________________________________________________

Date: ________________________________________________________________________________________  

ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the student’s file with the evidence.

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Assessor signature: ____________________________________________________________________________

Assessor name: _______________________________________________________________________________

Date: ________________________________________________________________________________________  

ASSESSMENT TASK 1: WRITTEN QUESTIONS 
Task summary: This is an open book test – you can use the Internet, textbooks and other documents to help you with your answers if required.You must answer all questions correctly. Write your answers in the space provided. If you need more space, you can use extra paper. All extra pieces of paper must include your name and the question number/s you are answering.You may like to use a computer to type your answers. Your assessor will tell you if you can email them the file or if you need to print a hard copy and submit it.

What do I need in order to complete this assessment?

  • Access to textbooks and other learning materials.
  • Access to a computer and the Internet (if you prefer to type your answers).

When do I do this task?

  • You will do this task in your own time.
  • Write in the due date as advised by your assessor: _________________________________

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

  • Answer the questions that were incorrect in writing.
  • Answer the questions that were incorrect verbally.

Question 1

Provide a definition of each of the following:

  • Person-centred practice
 
  • Strengths-based practice
 
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  • Active support
 

Question 2

Explain the following types of person-centred approaches.

  • PATH – Planning Alternative Tomorrows with Hope
 
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  • MAPs – Making Action Plans
 
  • PFP – Personal Futures Planning
 
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  • Circles of Support
 

Question 3 

Describe what the term ‘self-directed support services’ means.

 

Question 4

Describe the concept of ‘self-determination’.

 

Question 5

Part of your role and responsibilities when providing individualised support is to meet your service’s documentation requirements.

What documentation are you required to complete as part of your work in providing client support? Provide at least three examples and explain the purpose of each one.

Example 1: 
Example 2: 
Example 3: 

Question 6

Under what circumstances might you need to complete a client risk assessment? Provide three examples.

Example 1: 
Example 2: 
Example 3: 

Question 7

  1. Provide a definition of each of the following and an example of each in practice.
  2. Privacy
 
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  • Confidentiality
 
  • Duty of care
 
  • Dignity of risk
 
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  • Discrimination
 
  • Mandatory reporting/compulsory reporting
 
 
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  • Now read each scenario and match it with the correct ethical issue or breach in the table below.
Scenario A Nancy converted to Islam in her late 30s and is now a practicing Muslim. Nancy became confined to a wheelchair after a car accident in her late 20s. Belinda, her support worker, often makes strong political and racial comments about Muslims living in Australia to both clients and colleagues. She is unaware that Nancy is a Muslim.
Scenario B You overhear Beth, one of your colleagues, talking on the phone to her friend during her lunch break. Beth is laughing to her friend over the phone about the mental health issues of one of her aged care clients and disclosing personal details. Beth is outside in the garden area – you are pretty sure that at least one client has overheard her conversation as well.
Scenario C Jason, one of the support workers, tells you during his handover that he noticed a few bruises on Carly whilst bathing her before bedtime. Carly is one of his youngest clients, who is only 13 years old.
Scenario D Steven, one of the support workers, has been known as popular with the female clients. He likes to joke around with them and make them laugh. On occasion he brings in surprise treats or gifts for them. Lucy, one of his regular clients, tends to receive more gifts from him than the others. This includes flowers, clothes and chocolates. Steven has also been observed to spend time with her beyond the hours of his shift.
Scenario E Clients in wheelchairs who visit your recreational facility once a week have not been properly informed about the rotting ramp board at the front entrance. There is a side entrance clients can access safely, however they are not advised to use it as the front board seems to be holding up for the time being.
Scenario F Georgie has a mental illness and wants to go outside and put the fallen twigs that have accumulated in the garden into a big pile. Felipe, his support worker tells him strictly that he’s not allowed to go outside for fear of him poking himself in the eye or falling over. Georgie has fallen over in the garden once before. Felipe locks the door and Georgie begins to cry.
Scenario G Maria has a mild intellectual disability. She has capacity to make her own decisions, and has not identified anyone who can make decisions on her behalf. Amy, her sister, approaches a new employee at your service and asks them for health information about Maria, particularly related to some new medication she has heard Maria is taking. Maria says she wants to research the medication and make sure that it is the right choice for Amy. The carer looks up Maria’s record and provides Amy with the medication details.
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Ethical issue/breachWhich scenario covers this?
Privacy/confidentiality 
Discrimination 
Work role/boundaries 
Duty of care 
Mandatory reporting 
Dignity of risk 

Question 8

Explain the key objectives of the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD)..

 

Question 9

Provide three examples of circumstances that require you to make an adjustment or variation of a client’s individual plan.

Example 1: 
Example 2: 
Example 3: 

Question 10

Provide five examples of client rights that you must uphold as part of your job role.

Example 1: 
Example 2: 
Example 3: 
Example 4: 
Example 5: 

Question 11

Provide two examples of when members of the support team might be required to provide feedback on individual plans.

Example 1: 
Example 2: 

Question 12

List three situations where a care worker may experience a risk to their health or safety.

 

Question 13

  1. Identify three examples of risks that can occur in a care environment.
Example 1: 
Example 2: 
Example 3: 
  • Explain what steps a worker should take when they are confronted with such risks to one’s safety.
 

Question 14

For each area below, identify three examples of how carers can support ongoing skills maintenance and development of new skills in each area

Life skills
Example 1:   
Example 2:   
Example 3:   
Social skills
Example 1:   
Example 2:   
Example 3:   
Vocational skills
Example 1:   
Example 2:   
Example 3:   
Personal support skills
Example 1:   
Example 2:   
Example 3:   

Question 15

  1. Read the scenario below and identify a minimum of five factors that would affect the support received by this client.
  2. Antonio is a 45-year-old male client who sustained an acquired brain injury after a motorcycling accident. He is an Italian expatriate who moved to Australia with his family 5 years ago. He speaks little English and prefers to use Italian where possible, depending on his children to assist him with translation. He is unable to work as a result of his injury and has become isolated since the accident, rarely leaving his home and relying predominantly on his wife and children for support.
 
  • Explain how social devaluation can impact clients who require support.
 
  • Explain how cultural differences can affect clients who require support.
 

Question 16

There are many people you would be expected to work alongside and liaise with in your profession as an individual support worker. In order to provide the best possible care for your clients, it is important to understand the roles and responsibilities of different parties.

  1. For each of the following roles, provide a description of what their expected responsibilities in the workplace would be.
RoleResponsibilities
Carers and families 
Person being supported 
Health professionals 
Individual workers 
Supervisors 
  • For each role pairing below, describe the type of interaction that would occur as well as the communication methods or channels.
Role pairingReasons for interactionCommunication methods/channels
Supervisor/Individual workers  
Health professionals/ Carers and families  
Person being supported/ Health professionals  
Individual workers/Carers and families  
Supervisor/Carers and families  
Person being supported/
Individual workers
  

Question 17

Provide a brief description for each model of care in the table below.

Model of careDescription
Person-centred model     
Service delivery     
Advocacy     
Inter-agency approach     
Charity model 
Medical model 
Rights model 

Question 18

There are some situations that you may encounter where it is appropriate to confirm information or details in a client’s individualised plan with their family and/or carers.

Provide three situations under which you may need to communicate with the client’s family and/or carers.

1.
2.
3.

Question 19

One of your responsibilities as a care worker is to observe your clients for changes and report them to your supervisor. List three observations you might make that you would need to report to your supervisor.

1.
2.
3.

Question 20

It is part of your role and responsibility as a care worker to complete workplace documentation, including progress notes and observations of your clients. Services will have specific requirements around how you are to record your information.

Indicate at least six guidelines that must be followed when documenting observations and client information.

1.
2.
3.
4.
5.
6.

Question 21

As part of a service’s privacy procedures, client documentation and other information must be stored in a way that will keep client’s information private.

Explain three ways in which a worker must ensure that information is stored as per procedure.

1.
2.
3.

Question 22

As you are working closely with clients, you will get to know them well and will often be able to identify when something may be wrong or of concern. The signs you are seeing could be that the client has unmet needs.

List four indicators of unmet needs you may encounter in your work as a care worker.

1.
2.
3.
4.
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What do I need to hand in for this task?Have I completed this?
Your answers to each questiono
CHCCCS015 Provide individualised support



ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 2

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:
Date of birth:Student ID:
Unit: CHCCCS015 Provide individualised support
Student to completeAssessor to complete
Assessment TaskResubmission?
Y/N
Student
initials
Sufficient/
insufficient
Date
Case study    

STUDENT DECLARATION

I ____________________________________________________   declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: ______________________________________________________________________________

Student name: _________________________________________________________________________________

Date: _________________________________________________________________________________________  

ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the student’s file with the evidence.

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

Assessor signature: ____________________________________________________________________________

Assessor name: _______________________________________________________________________________

Date: ________________________________________________________________________________________  

ASSESSMENT TASK 2: CASE STUDY
Task summary: You are to read the case study and answer the questions that follow.
CHCCCS015 Provide individualised support

What do I need in order to complete this assessment?

  • Access to textbooks and other learning materials.
  • Access to a computer and the Internet (if you prefer to type your responses).

When do I do this task?

  • You will do this task in your own time.
  • Write in the due date as advised by your assessor: _________________________________

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

  • Answer the questions that were incorrect in writing.
  • Answer the questions that were incorrect verbally.

Instructions:

Read the case study below and answer the questions.

Case Study: Tully
Tully is a 75-year-old female who has an intellectual disability. She enjoys art, reading and music. She is not overly social and tends to spend time alone privately completing recreational activities. She has been a smoker for 40 years and usually smokes up to 8–10 cigarettes a day. She is able to go for walks for short periods at a time only. Tully is sensitive to loud noises in the environment, which causes her to become quite anxious and stressed. Being anxious or stressed causes Tully to smoke more frequently through the day. Tully’s father passed away from lung cancer due to smoking when she was younger, so one of her goals is to cut back on smoking. She is hoping to smoke only 2 cigarettes per day.   
  1. Imagine you were Tully’s support worker. Explain how you would do the following:
  2. Interpret and clarify your role in putting in place an individualised plan for Tully, and why.
  3. Who you would work with in putting together the individualised plan and why.
  4. Who you would discuss issues with if you encountered situations that were beyond your skills, knowledge or area/s of responsibility, and what the role of that person would be?
  5. Ensure that Tully understands her rights as a client and what she can do if she feels her rights are being infringed upon.
 
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  • Explain how you would work with Tully to determine strategies to help her achieve her goal. In your answer, identify at least three strength-based activities that would assist in promoting her independence, and how you would ensure Tully is able to make her own informed decisions.
 
CHCCCS015 Provide individualised support
  • Identify at least two other health professionals who may be involved in supporting Tully to achieve her goal.
 
  • It’s two weeks later and Tully tells you that she wants to go for a longer walk today, down a particular tree-lined street that she finds relaxing. Her confidence has been building as she has noticed progress in her general health and wellbeing.
  • You know that the end of the street has some roadworks being done on it and there are a few noisy trucks and machinery. You tell Tully no, it’s not a good idea and explain why. She becomes frustrated and upset – she was so looking forward to the walk and thinks she can deal with the noise if she knows it’s coming and she can approach it slowly.
  • Have you done the right thing for Tully? Explain your answer. What other options could you have suggested?
 
  • It’s many months later and Tully has successfully quit smoking. She managed to get down to two cigarettes a day, and then decided to quit completely. She is ecstatic at exceeding her original goal! Explain how you would support Tully to maintain the strategies and skills she learned to help her quit smoking, to ensure that she does not ‘fall off the wagon’ and start smoking later down the track.
 
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  • You go on leave for several weeks and when you return you notice that Tully’s stress and anxiety levels seem to have increased somewhat. She also appears to have put on some weight. There are several unfinished craft activities put aside and she appears to have no interest in completing them.
  • What appears to be the problem and what might be the risks involved? What would you do in this situation?
 
What do I need to hand in for this task?Have I completed this?
Your answers to these questionso
CHCCCS015 Provide individualised support

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