Age care

CHCAGE001 Facilitate Empowerment Of Older People

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CHCAGE001 Facilitate Empowerment Of Older People :

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CHCAGE001 Facilitate Empowerment Of Older People
CHCAGE001 Facilitate Empowerment Of Older People


[Theory Tasks]

CHCAGE001 Facilitate the Empowerment of Older People
Suite 203, 11-15 Deane Street Burwood, NSW, 2134Email: [email protected] Code: 45342
Student Name:                    ___________________________

© 2020 Advance College

Advance College is a trading name of Australian Newtown College, RTO 45342.


This Student Assessment Booklet-I includes Task 1 for assessment of CHCAGE001 Facilitate the empowerment of older people.


This Facilitate Empowerment Of Older People unit requires that you complete 3 assessment tasks. You are required to complete all tasks to demonstrate competency in this unit.

Assessment TaskAbout this task
Assessment Task 1: Written questionsYou must correctly answer all questions to show that you understand the knowledge required of this unit.
Assessment Task 2: Role playIn this role play you will need to work with a new client and respond to their goals and aspirations. You will also need to employ a flexible, adaptable and person-centred approach to empower the client, recognise and respond appropriately to situations of risk or potential risk and use oral communication skills to maintain positive and respectful relationships.
Assessment Task 3: Workplace projectYou are to work with a real aged care client to determine ways in which they can be empowered and achieve their goals and aspirations. This task requires you to complete a detailed client report of your experiences and outline the details of the interaction you had with the client. Your workplace supervisor will need to sign off to confirm the report accurately reflects the interaction you had with the client.

Supporting Resources

You may like to look at the following websites, books and documents for more information about the topics related to this CHCAGE001 Facilitate Empowerment Of Older People unit:

How to Submit Your Assessments

When you have completed each assessment task you will need to submit it to your assessor.

Instructions about submission can be found at the beginning of each assessment task.

Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.

Your assessor will give you feedback about how well you went in each task, and will write this on the back of the Task Cover Sheet.


The prerequisite for this unit is NIL.


The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

employing flexible, adaptable and person-centred approaches to empower the individual

recognizing and responding appropriately to situations of risk or potential risk


The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

For all documentation on the performance criteria and assessment requirements of the unit CHCAGE001 – Facilitate the empowerment of older people, please refer to the website with this link:


Students: Please fill out this cover sheet clearly and accurately for this task.

Student Name 
Assessor Name 
Unit: CHCAGE001 Facilitate the empowerment of older people
Assessment Details
Assessment Type   Written/Oral questions  
Agreement by the student
Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of assessment?    Yes    No
Do you understand the requirements of this assessment?             Yes    No
Do you agree to the way in which you are being assessed?    Yes    No
Do you have any special needs or considerations to be made for this assessment?  If yes, what are they?  …………………………… ………………………… ………………… ……… … … .………………………………………….    Yes    No
Do you understand your rights to appeal the decisions made in an assessment?    Yes    No
None of this work has been completed by any other person.    Yes    No
I have not cheated or plagiarised the work or colluded with any other student/s.    Yes    No
I have correctly referenced all resources and reference texts to complete these assessment tasks.    Yes    No
I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.    Yes    No



I,____________________________________________________ ,  certify that the statements I have attested above have been made in a good faith, are true and correct. To the best of my knowledge and belief, these tasks are my own work.


Student Signature: ……………………………                                                    Date: …………… /……………../……………………………..

Result – Attempt 1Satisfactory (S)   Not Yet Satisfactory    (NYS)

ASSESSOR FEEDBACK – Attempt 1 (Assessment Task 1)


Assessors: Please return this cover sheet to the student with assessment results and feedback.


Assessor signature:                                                                              Date: 

Re-assessment Result (if NYS in Attempt 1)Satisfactory (S)   Not Yet Satisfactory (NYS)  

ASSESSOR FEEDBACK – Attempt 2 (Assessment Task 1)


Assessors: Please return this cover sheet to the student with assessment results and feedback.


Assessor signature:                                                                              Date:

Re-assessment Result (if NYS in Attempt 2)Satisfactory (S)   Not Yet Satisfactory (NYS)    

ASSESSOR FEEDBACK – Attempt 3 (Assessment Task 1)


Assessors: Please return this cover sheet to the student with assessment results and feedback.


Assessor signature:                                                                              Date:


I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have observed the student demonstrate unit outcomes through consistent and repeated application of skills and knowledge over a period of time and provided appropriate feedback.   Signature:     Date:  


Fill in the declaration below if you have received a not yet satisfactory (NYS) in all three attempts. 

You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process.

 I have received my assessment result and I am satisfied with the given feedback for this assessment.

 I am not satisfied about my result and I would like to appeal regarding my result.


Student Signature: ……………………………                    Date: ……… /………../………………

Task summary:

What do I need in order to complete this assessment?

When do I do this task?

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

Answer the questions that were incorrect in writing.

Answer the questions that were incorrect verbally.

Instructions to students:

Question 1

Fill out the table below to show your understanding of the structure and the profile of the aged care sector.

Aged care service delivery models
Briefly describe each of the following:
Residential aged care sector  
Low level residential care  
Collocated residential care  
Home and Community Care (HACC)  
Community Aged Care Packages (CACP)  
Extended Aged Care in the Home (EACH)  
Consumer-directed care  
Palliative care  
Respite care  
Support services
Identify three different types of agencies that can assist with support services for those who are ageing. 1. 2. 3.
Identify three different referral networks that can assist with support services for those who are ageing. 1. 2. 3.

Question 2    

  1. What does ‘normal’ ageing’ mean? How can attitude and a healthy lifestyle improve the health and well-being of older people?
  • Explain how ‘ageing in place’ can be a positive approach for older people.
  • Provide a definition of ‘active ageing’.
  • Explain how the palliative care approach helps people to maintain their comfort and quality of life in the final stages of their life.
  • What is a common misconception about older people and sexuality?
  • Think of an issue that could arise in older age due to a person’s gender – provide an answer for each gender.
  • List five changes that occur to the human body as it ages.
1 2 3 4 5
  • List two psychological changes that can occur due to ageing.

Question 3

  1. Write down your personal values and attitudes when it comes to older people. How do you believe that your attitudes and values may impact on your work with older people?
  • Fill out the table below about myths and stereotypes about older people.
Identify at least three stereotypes related to ageing. 
Identify at least three myths related to ageing. 
  • Marginalisation is defined as treating a person or group as insignificant as or less important than others. Explain how an older person’s quality of life can be impacted by marginalisation/social devaluation.

Question 4   

  1. A personal care worker is asked by a client about what she can expect now that she has been diagnosed with Parkinson’s disease. The PCW’s father had died of Parkinson’s so she felt well qualified to tell her all about the disease and what she could expect.  She told her each of the stages that her father had gone through.  The client seemed very overwhelmed but the PCW was happy that she had been able to explain things clearly for her. 

Do you believe the worker adhered to the role and responsibilities of their job? Explain your answer.

  • Imagine a client asked you to do something that is not part of your job role. You refuse but they push harder and say it will be fine, they’re okay with it. What would you do in this situation?
  • Give three examples of how a worker could overstep work role boundaries.
1. 2. 3.
  • Give three examples of the limitations faced by a worker in their role in the aged care sector.
1. 2. 3.
  • Work health and safety is important regardless of the work sector. List three important work health and safety responsibilities of an employee in the aged care sector.
  • Explain your duty of care as a personal care worker.
  • Explain how a code of ethics guides your work in the aged care sector.
  • What is the legislation you must adhere to in your state or territory in regards to anti-discrimination?
  1. Provide three ways in which clients in aged care may experience discrimination.
1. 2. 3.

Question 5

  1. Briefly describe the concept of confidentiality. Assume that you are on your work placement and experience something that you want to tell your friends and family. Telling your friends and family means that you would need to talk about a client’s situation and potential give identifying information about them.

Please share your experiences.

  • You are completing your assessments for this course and need to document your experiences with three older people. Two of your clients are more than happy for you to write about them. The third client is concerned about their privacy and how the information is going to be used.

List five things you could tell your client to reassure them their privacy will be maintained.

  • Identify the legislation you must adhere to in relation to privacy and confidentiality. Provide a brief description of its requirements.
  • Briefly describe the concept of disclosure. In your answer, list two situations where you would need to disclose/report information a client tells you? List three examples of when workers may be required to disclose information.

Question 6 

  1. Explain how person-centred care assists older people to feel in control of their care.
  • Explain how a worker in the aged care sector can empower their clients.
  • Explain how disempowerment can impact an older person, and how it can also impact the aged care worker when providing care.

Question 7      

Jeremy has dementia. He now ignores his personal hygiene and is incontinent.  He will follow simple instructions.
  1. What personal care support does Jeremy need? As Jeremy’s personal care worker, how would you encourage his participation and independence?
Jaydia is very hard of hearing. He wears hearing aids that assist, but he still has difficulty hearing. He finds his deafness very socially isolating and tends to withdraw.
  • As a personal care worker, how could you support Jaydia with this problem?
Hamish is dying of cancer. There is a treatment available but he chooses not to go ahead with it saying that he does not wish to prolong his life. He decides he is going to travel and do some things he has always wanted to do but never has.  He has planned a tandem sky dive and white water rafting. He seems the happiest he has been since his diagnosis.
  • How will Hamish’s ‘dignity of risk’ influence the life he has left to him?

Question 8  

Participating in the community is important for many people. As people age, community engagement can often become more difficult, think of a person you know who is elderly or imagine yourself as elderly and frail.

  1. What types of community participation do you think is important so an aged person can engage socially and undertake their tasks of daily living? What challenges are there?
  • Choose one of the challenges that you identified above. What support could be given to someone so they can continue their community participation?

Question 9   

  1. List three indicators for each type of elder abuse in the table below.
Type of elder abuseIndicators
Physical abuse1. 2. 3.
Psychological1. 2. 3.
Financial1. 2. 3.
Sexual1. 2. 3.
  • If you suspected that a client was being abused, what must you do?

Question 10   

Harry has a fall during one of his walks. You help him up and assist him back to his room.  He appears to be okay, but is shaken. 
  1. What should you do to report the incident (both verbally and in writing)?
  • Why is it important to report this incident given that Harry does not appear to be injured?
Elsie saw Harry fall. She comes up to you and starts asking questions about Harry. ‘Why did he fall?’, ‘Why does he walk so badly?’, ‘Did he have a hip replacement like I did?’
  • How would you respond to Elsie? Why would you respond in this way?

Question 11

  1. Provide a definition for each of the care approaches below.
Care approachDefinition
Person-centred approach 
Enabling/reablement approach 
Rights-based approach 
Facilitate Empowerment Of Older People
  • Explain how each of the care approaches below could be provided by a carer. An example has been done for you.
Care approachExample of how this can be provided
Person-centred approachExample answer: We discussed all the care options with Mrs. Brown and answered all the questions.  At the end of the discussion she decided that she would like assistance to shower but she will continue to clean her teeth and dress herself unaided.  She said that she may need help with buttons sometimes.
Person-centred approach 
Enabling/reablement approach 
Rights based approach 

Question 12

Research a best-practice aged care program (for example, you might choose the Eden Alternative or Active Service Model).

In one to two paragraphs describe the program and why it is ‘best practice.’

Facilitate Empowerment Of Older People

Question 13

Mabel lives at home alone. She is a very independent woman and enjoys working as a volunteer in the community and also runs an art class. Mabel fell and broke her shoulder. She needed surgery and spent ten days in hospital. Once she was clinically stable, she was worried about how she would manage at home as she had no family close by. She was told that she would be dependent on support for activities of daily living for up to two months while her shoulder repaired itself. Mabel was very worried that she would have to remain in hospital for that time, however arrangements were made for her to be discharged from hospital and receive assistance at home until she was able to be independent once more.  A care plan was set up and was planned to go for six weeks at which time it would be re-evaluated.  Care included showering, dressing, cleaning, transport to physiotherapy, occupational therapy, and meals on wheels. At her review after six weeks Mabel has very happy with her progress. She was going back to volunteer work one day a week and planning to restart her art classes next week. She had cancelled the meals on wheels the previous week as she found she was able to cook for herself now. It was agreed that she no longer needed home support. 

Discuss the advantages that a reablement approach had for Mabel compared with more traditional models of care.


Question 14

  1. Describe the concept of human rights. In your answer, refer to the foundation document developed by the United Nations that outlines our basic rights and freedoms.
  • Identify three ways in which a client in aged care could have their human rights ignored.
1. 2. 3.

 Question 15

List 5 strategies that an older person may adopt to promote healthy lifestyle practices both physiologically and psychologically.

1. 2. 3. 4. 5.  

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