BSBSUS511 Develop Workplace Policies :
Unit Result Sheet
| Student Use (Must Complete this section before complete assessment submission) | |
| Student ID No | |
| Student Name | |
| Trainer / Assessor Name | |
| Unit Code | BSBSUS511 |
| Unit Title | Develop workplace policies and procedures for sustainability |
| Assessor Use Only | First Submission | Re-Assessment/ Late Submission | |
| Assessment Task | Assessment Method | Assessment Outcome | |
| Assessment 1 | Knowledge test | S | NYS |
| Assessment 2 | Project | S | NYS |
| Assessment 3 | S | NYS | |
| Final Assessment Result for this unit: C / NYC | |||
| Comments: | |||
| Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. Assessor Name: Signature: Date: / / | |||
For electronic submissions only: By typing your name in the name / signature field, you are confirming the information as being accurate
ASSESSMENT 1 – COVER SHEET
| This cover sheet is to be completed by the assessor and used as a record of outcome of this assessment task. | |
| Student Name: | |
| Student ID No: | |
| Unit Code: | BSBSUS511 |
| Unit Title: | Develop workplace policies and procedures for sustainability |
| Assessment Task No: | 1 |
| Assessment Type: | Knowledge test |
| Date of Submission: | |
| Student Declaration | |
| By signing below, I acknowledge that I have been advised of the assessment requirements, choose to be assessed and am aware of my rights and responsibilities. The work submitted here is my own and does not include work that has been copied from another student or plagiarized except where the work has been correctly acknowledged or as per the specific assessment task instructions. | |
| Student Signature: Date: / / | |
| For electronic submissions only: By typing your name in the name / signature field, you are confirming the information as being accurate. | |
| Assessment Outcome | |
| RESULT: S | NYS S= Satisfactory | NYS= Not Yet Satisfactory | |
Assessment 1 – Written Questions
| Instructions: |
| This is an individual assessment. To ensure your responses are satisfactory, consult a range of learning resources and other information such as handouts, textbooks, learner resources etc.To be assessed as Satisfactory in this assessment task, all questions must be answered correctly. Complete a written assessment consisting of a series of questions. You will be required to answer all the questions correctly. Do not start answering questions without understanding what is required. Read the questions carefully and critically analyse them for a few seconds; this will help you to identify what information is needed in the answer.Your answers must demonstrate an understanding and application of the relevant concepts and critical thinking.Be concise, to the point and write answers within the word-limit given to each question. Do not provide irrelevant information. Remember, quantity is not quality.You must write your responses in your own words. Use non-discriminatory language. The language used should not devalue, demean, or exclude individuals or groups based on attributes such as gender, disability, culture, race, religion, sexual preference or age. Gender-inclusive language should be used.When you quote, paraphrase, summarise or copy information from other sources to write your answers or research your work, always acknowledge the source. |
Assessment 1 – Written Questions
| Instructions: |
| This is an individual assessment. To ensure your responses are satisfactory, consult a range of learning resources and other information such as handouts, textbooks, learner resources etc.To be assessed as Satisfactory in this assessment task, all questions must be answered correctly. Complete a written assessment consisting of a series of questions. You will be required to answer all the questions correctly. Do not start answering questions without understanding what is required. Read the questions carefully and critically analyse them for a few seconds; this will help you to identify what information is needed in the answer.Your answers must demonstrate an understanding and application of the relevant concepts and critical thinking.Be concise, to the point and write answers within the word-limit given to each question. Do not provide irrelevant information. Remember, quantity is not quality.You must write your responses in your own words. Use non-discriminatory language. The language used should not devalue, demean, or exclude individuals or groups based on attributes such as gender, disability, culture, race, religion, sexual preference or age. Gender-inclusive language should be used.When you quote, paraphrase, summarise or copy information from other sources to write your answers or research your work, always acknowledge the source. |
| Question 1 |
| ISO 14001 is an international standard that specifies the requirements of an organisation’s sustainability management system (SMS). Outline the seven requirements of an SMS under the Implementation and Operation clause. |
| Question 2 |
| Access and name at least one Australian corporate sustainability standards used by your organisation/workplace. Review this document and complete the table below. Identify at least two guidance or requirement under this standard that your organisation can implement towards sustainability practices. Indicate the clause or specific section within the document where you accessed each guidance or requirement. For each guidance or requirement, briefly describe an example of how your organisation can demonstrate its implementation. |
| Question 3 |
| Identify the type of industry of your workplace/organisation. Identify the state/territory of your workplace/organisation. Name at least one environmental code of practice applicable to your organisation, or to the type of industry of your workplace/organisation. Code of practice identified must also be applicable to your state/territory. Briefly describe how the identified code of practice can apply to your organisation. |
| Question 4 |
| Identify sources of information that can be used when planning and developing sustainability policies and procedures for the workplace/organisation.At least two must be internal sources of information At least two must be external sources of information For each source identified, in your own words, briefly describe how they are used when planning and developing sustainability policies and procedures. |
| Question 5 |
| Identify at least two barriers to implementing a new sustainability policy and procedures in an organisation.For each barrier identified, describe at least one possible strategy on how the organisation can address them. |
ASSESSMENT 1 – COVER SHEET
| This cover sheet is to be completed by the assessor and used as a record of outcome of this assessment task. | |
| Student Name: | |
| Student ID No: | |
| Unit Code: | BSBSUS511 |
| Unit Title: | Develop workplace policies and procedures for sustainability |
| Assessment Task No: | 2 |
| Assessment Type: | Project |
| Date of Submission: | |
| Student Declaration | |
| By signing below, I acknowledge that I have been advised of the assessment requirements, choose to be assessed and am aware of my rights and responsibilities. The work submitted here is my own and does not include work that has been copied from another student or plagiarized except where the work has been correctly acknowledged or as per the specific assessment task instructions. | |
| Student Signature: Date: / / | |
| For electronic submissions only: By typing your name in the name / signature field, you are confirming the information as being accurate. | |
| Assessment Outcome | |
| RESULT: S | NYS S= Satisfactory | NYS= Not Yet Satisfactory | |
Assessment 2 – Project
| Project instructions |
| This is an individual assessment. To ensure your responses are satisfactory you should consult a range of learning resources and other information such as handouts, textbooks, learner resources etc.Further instructions to be included based on the task. Your writing must be concise, to the point, not provide irrelevant information and according to the word limit given.You must write your responses in your own words. You will be required to complete all parts of this assessment task. You must conduct your practical assessment in an environment where conditions are typical of those experienced in a workplace. Use the simulated business, Bounce Fitness <http://bounce.precisiongroup.com.au/> to complete the simulated workplace assessments. Your Trainer / assessor will act as a workplace supervisor where required. |
This project requires you to complete the assessment tasks in a real workplace, or in an environment with conditions similar to that of a workplace.
Each task comes with a set of instructions. You are to follow and perform these instructions while being observed by the assessor and/or submit any required documentation.
Before starting this assessment, your assessor will discuss with you these tasks, including instructions and guidance for satisfactorily completing them.
You are required to:
- Complete the tasks within the time allowed, as scheduled in-class roll.
- Scope workplace and compliance requirements to plan for the development of a workplace sustainability policy.
- Develop at least one sustainability policy and procedures in the workplace.
- Present and implement the developed sustainability policy and procedures in the workplace on at least one occasion.
- Monitor the implementation of the workplace sustainability policy using appropriate recording systems.
- Identify trends in the implementation of the workplace sustainability policy to support continuous improvement processes.
- Modify sustainability policy and procedures to include areas of improvement.
Forms and Templates
Generic forms and templates are provided in the project tasks, unless otherwise specified. These can be accessed from the following link:
If you are currently in a workplace, use similar workplace templates and forms used by your organisation to complete each assessment task. Discuss with your supervisor and your assessor first to ensure that the forms/templates you will use from your organisation cover all criteria required by each assessment task.
Review these forms and templates with your assessor before starting the task.
Task 1: Policy Scope Statement
| Assessment Instructions |
| This task will require you to write a policy scope statement that you will use to develop a sustainability policy for your workplace/organisation. |
Use your workplace/organisation’s template to complete this task, or use the Policy Scope Statement
template provided at the Bounce Fitness site. To complete this task, you must:
- Obtain information that you need to identify the scope and objectives of the workplace sustainability policy you will develop.
This will require you to access and research information relevant to sustainability, including:
- Federal and/or state/territory legislation, regulation, or best practice related to environmental protection and corporate sustainability actions
- Sustainability initiatives based on industry or workplace standards, guidelines, and approaches
- Corporate sustainability goals, such as:
- Minimising resource use
- Resource efficiency
- Waste minimisation/waste reduction
- Consult with at least three relevant stakeholders of the organisation to gain their input in the development of the workplace sustainability policy.
Relevant stakeholders can be individuals or groups directly impacted by the policy you will develop. They must be involved throughout the development, implementation and monitoring process of the workplace sustainability policy you will develop.
- Analyse the information gathered from your research and consultation with stakeholders to plan the scope and the objectives of the workplace sustainability policy you will develop.
- Write a policy scope statement for the workplace sustainability policy and procedures you will develop for this assessment.
Review Workplace Project Task 1 – Assessor’s Checklist before starting this task. This form outlines the following:
- Resources you are required to access to complete the task.
- All criteria your submission must address to satisfactorily complete this task.
You assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.
Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Policy Scope Statement template provided at the Bounce Fitness site.
Submit the completed policy scope statement to your assessor. Include any supplementary documents/sources used to create the policy scope statement, such as:
- Organisational documents such as business plans or similar, with relevant objectives and practices for sustainability
- Printed or online sources relevant to sustainability issues, practices, or requirements, including government websites
You must also submit evidence of communication/consultation with at least three relevant stakeholders of the organisation on their input about the workplace sustainability policy.
Evidence must be at least one of the following:
Task 2: Sustainability Policy and Procedures
| Assessment Instructions |
| This task will require you to develop at least one workplace sustainability policy and procedures. This must be based on the policy scope statement you completed from Workplace Project Task 2. You are also required to implement the new policy into the workplace/organisation’s wider organisational policies and procedures. Use your workplace/organisation’s standard policies and procedures template to complete this task or use the generic Policy and Procedures template provided at the Bounce Fitness site. To complete this task, you must: Review and analyse the information obtained from your research and consultation from the relevant stakeholders of the organisation.Develop the sustainability policy and procedures according to your organisation’s processes for developing policies and procedures. Organisation’s processes will include: Using your organisation’s standard template and format, where possibleConducting consultations with relevant stakeholders at various stages of policy writingTracking changes following insights from consultationsSeeking approvals prior to finalising the policy and procedures document Consult with your workplace supervisor and your assessor first to assist you in identifying these processes. The workplace sustainability policy you will develop must include the following: Scope and objectives established from the policy scope statementActivities to be undertaken by all stakeholders of the organisation in the implementation of the sustainability policy and proceduresContinuous improvement processes and recording systems to be used for monitoring the policy implementationImplement the new sustainability policy and procedures document into the wider organisational policies and procedures through any of the following:Adding the new policy and procedures into the workplace/organisation’s staff handbookPublishing the new policy and procedures into the workplace/organisation’s company website/intranet site Review Workplace Project Task 2 – Assessor’s Checklist before starting this task. This form outlines the following: Resources you are required to access to complete the task.All criteria your submission must address to satisfactorily complete this task. |
You assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.
Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the generic Policy and Procedures template provided at the Bounce Fitness site.
Submit the following to your assessor:
- Workplace sustainability policy and procedures document
- At least one of the following as evidence of implementing the new policy and procedures into the wider organisational policies and procedures
- Copy of the updated staff handbook
- Link/copy of policy posted on the organisation’s website/intranet site
Submit copies of at least two organisation processes you referred to develop the policies and procedures as supplementary evidence. Evidence can include:
- Staff handbook
Documented copy of the organisation’s departmental processes, e.g. published in the company website or intranet site.
Task 3: Workplace Sustainability Policy Presentation
| Assessment Instructions |
| Your assessor will observe you as you present to key stakeholders the sustainability policy and procedures you developed for the workplace/organisation. You will be assessed on your practical skills to: Discuss all information covered in the new sustainability policy and procedures to key stakeholders of the workplace/organisation, including:Implementation processesContinuous improvement processesClarify understanding of key stakeholders about the new policy through listening and questioning. Review Workplace Project Task 3 – Observation Form before starting this task. This form outlines all the practical skills you need to demonstrate to satisfactorily complete this task. Your assessor will also discuss with you the practical skills outlined in this form prior to the assessment. After completing this task, submit any of the following written presentation materials that you used to discuss the sustainability policy and procedures: PowerPoint presentationHandoutsCopy of updated staff handbook.Link/copy of posts on the organisation’s website/intranet site |
Task 4: Sustainability Policy Implementation Plan
| Assessment Instructions |
| This task will require you to develop an implementation plan that the organisation will use to carry out at least one activity from the new workplace sustainability policy and procedures. Use your workplace/organisation’s template to complete this task, or use the generic Sustainability Policy Implementation Plan template provided at the Bounce Fitness site. To complete this task, you must: Identify the following in the implementation plan:At least one activity to be undertaken from the general procedures of the policy and procedures you developedKey personnel responsible for the implementation of this activity This includes the individual identified in the policy and procedures document whom you will be working with to monitor implementation of the policy in the workplace. Resources required to implement the activity, including where to access or obtain each resourceTarget timeframes for implementationTarget outcome after implementation Leave the ‘Status Update’ column and the ‘Areas of Improvement’ section blank. These will be accomplished during the implementation of the activity. Confirm participation of the key personnel involved in the implementation of these action items, for the purpose of this assessment. Review Workplace Project Task 4 – Assessor’s Checklist before starting this task. This form outlines the following: Resources you are required to access to complete the task.All criteria your submission must address to satisfactorily complete this task. You assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment. Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the generic Sustainability Policy Implementation Plan template provided at the Bounce Fitness site. Submit the partially completed sustainability policy implementation plan to your assessor. |
Task 5: Resource Acquisition Log
| Assessment Instructions |
| This task will require you to prepare a resource acquisition log that you will use to obtain or access all resources you will use to implement the sustainability policy in your workplace/organisation. This task can be completed before or during the policy implementation in Workplace Project Task 7. Use your workplace/organisation’s template to complete this task, or use the Resource Acquisition Log provided at the Bounce Fitness site. To complete this task, you must: Outline all resources required to implement the activity from the sustainability policy Refer to the Sustainability Policy Implementation Plan from Workplace Project Task 4. Obtain/access each resource required. In the resource acquisition log, describe how you obtained/accessed each resource. Specify the date when each resource was obtained/acquired.Prepare supplementary evidence to demonstrate how and when you obtained/accessed each resource. For example, if your workplace/organisation purchased new materials/resources to implement the policy, you must submit copies of purchase receipts showing dates within the implementation date, or email correspondences confirming that you arranged for these new materials/resources to be purchased. Have your supervisor/assessor sign off the resource acquisition log to confirm that you obtained/accessed each resource. Review Workplace Project Task 5 – Assessor’s Checklist before starting this task. This form outlines the following: Resources you are required to access to complete the task.All criteria your submission must address to satisfactorily complete this task. You assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment. Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the generic Resource Acquisition Log provided at the Bounce Fitness site. Submit the completed resource acquisition log to your assessor. In addition, you must submit evidence to demonstrate how and when you obtained/accessed each resource, as reflected in your responses in the resource acquisition log. |
Task 6: Sustainability Policy Communication Plan
This task requires you to create a communication plan that will be used to support the implementation of the new policy in the workplace. This will be used with the sustainability policy implementation plan from Workplace Project Task 4.
Use your workplace/organisation’s template to complete this task, or use the generic Communication Plan template provided at the Bounce Fitness site.
To complete this task, you must:
- Identify the following in the communication plan:
- At least one activity to be undertaken as identified in the implementation plan
- Stakeholders (individuals or groups) affected by the implementation of the selected activity
This must be based on the scope of the policy.
- Key personnel responsible for the implementation of this activity
- Information to be communicated to stakeholders to successfully implement the activity
- Communication method to be used
- Frequency of communication
Leave the ‘Status Update’ column blank. This will be accomplished during the implementation of the activity.
- Consult with the key personnel to confirm details of the implementation plan and the draft communication plan.
Review Workplace Project Task 6 – Assessor’s Checklist before starting this task. This form outlines the following:
- Resources you are required to access to complete the task.
- All criteria your submission must address to satisfactorily complete this task.
You assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.
Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the generic Communication Plan template provided at the Bounce Fitness site.
Submit the partially completed communication plan to your assessor.
You must also submit evidence of consultation with the key personnel to confirm details of the implementation plan and the draft communication plan.
Evidence must be at least one of the following:
- Email correspondence
- Meeting minutes
Task 7: Implement Policy and Track for Improvements
This task requires you to:
- Implement the sustainability policy in your workplace based on your implementation plan; and
- Monitor areas of improvement from the policy using established recording systems.
You must also accomplish here the implementation plan and communication plan completed in the previous tasks.
To complete this task, you must:
- Prepare at least two recording systems that you will use for this task. Recordings systems to be used can be:
- Existing from your workplace/organisation
- Documents or templates you will create as identified in your sustainability policy and procedures document from Workplace Project Task 2.
- Communicate action items to key personnel involved in the policy implementation.
- Implement the sustainability activity identified in your implementation plan.
- Use the recording systems created to monitor at least two instances when the sustainability activity was implemented.
Each recording system must show dates/timelines when the activity was implemented and monitored.
- Record the following in information as part of tracking improvements:
- Result of the implementation done against the target KPI in the implementation plan
- Areas of improvement in the policy based on the actual outcomes of the implementation. Review Workplace Project Task 7 – Assessor’s Checklist before starting this task. This form outlines the following:
- Resources you are required to access to complete the task.
- All criteria your submission must address to satisfactorily complete this task.
You assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.
Review the template you will use to complete this task. Discuss with your assessor to ensure that the template covers all requirements that apply to this task.
Submit the following to your assessor:
- At least two recording systems used to monitor implementation
- Sustainability policy implementation plan with status update
- Communication plan with status update
In addition, you must submit the following as evidence of implementation of the sustainability policy in your workplace. This can include:
- Evidence of communication/consultation to key personnel and/or stakeholders
- Relevant reports accessed to track the logs with the recording systems (e.g. electricity or water bill, purchase receipts)
- Copies of instructions provided to relevant stakeholders on how to implement the specific action item (e.g. instructions for recycling office paper)
Evidence you will submit must be relevant to the sustainability activity implemented.
Task 8: Policy Implementation Outcomes
| Assessment Instructions |
| This task requires you to communicate outcomes of sustainability policy implementation to key personnel and stakeholders. Prior to commencing this task: You must have completed Workplace Project Task 7; orYour organisation currently implements a sustainability policy and procedures other than the policy you developed for this project assessment. To complete this task, you must: Access and review the completed implementation plan and communication plan from Workplace Project Task 7. If you will complete this task based on your workplace/organisation’s sustainability policy and procedures, access similar documents demonstrating outcomes of policy implementation. Identify at least two trends from the outcomes that require immediate action Trends are patterns that generally appear in the recorded data/information. These can be qualitative or quantitative data, and can be identified by reviewing the recording systems and relevant reports used to track the policy’s KPIs. Communicate the outcomes of the policy implementation, and its trends to the following:Key personnel identified in the policy and proceduresAt least two key stakeholders of the policy and procedures In your communication, describe the potential action required as part of the continuous improvement process. Review Workplace Project Task 8 – Assessor’s Checklist before starting this task. This form outlines the following: Resources you are required to access to complete the task.All criteria your submission must address to satisfactorily complete this task. You assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment. Submit evidence of communication to the key personnel and stakeholders to your assessor. This includes at least one of the following: Email correspondenceMeeting minutesLink to the company website or intranet site where outcomes and trends are posted*Business newsletters* IMPORTANT! |
Task 9: Modify Sustainability Policy
| Assessment Instructions |
| This task requires you to modify at least two areas of improvement in the workplace sustainability policy. Prior to commencing this task, you must: Have completed Workplace Project Task 2; orHave access to your organisation/workplace’s sustainability policy and procedures other than the policy you developed for this assessment. This must be the same policy and procedures accessed to complete Workplace Project Task 7. To complete this task, you must: Access and review the workplace sustainability policy that you have.Identify at least two areas of improvement in the policy.If you’re referring to the policy and procedures from this project assessment, you can base your areas of improvement on any of the following:Triggers for continuous improvement identified in the policy and procedures document completedAreas of improvement identified from Workplace Project Task 7If you’re referring to the policy and procedures from your own workplace, you can base your areas of improvement on any of the following:Areas of improvement identified from Workplace Project Task 7Any other areas you find from the policy and procedures that require modificationModify the section in the sustainability policy and procedures document based on your findings. Outline the modifications done using the version control section of your policy and procedures document. Review Workplace Project Task 9 – Assessor’s Checklist before starting this task. This form outlines the following: Resources you are required to access to complete the task.All criteria your submission must address to satisfactorily complete this task. You assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment. Submit the modified sustainability policy and procedures to your assessor. IMPORTANT! |
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