BSBDIV501 MANAGE DIVERSITY IN WORK :
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| STUDENT ASSESSMENT BOOKLET SIT40516 Certificate IV in Commercial Cookery BSBDIV501 Manage diversity in the workplace |
| CONTENTS |
Cover Sheet – Assessment Task 1. 5
Assessment Task 1: Research project 7
Cover Sheet – Assessment Task 2. 10
Assessment Task 2: Case studies. 12
Cover Sheet – Assessment Task 3. 21
Assessment Task 3: Promote diversity. 23
About your assessments
How to submit your assessments
Assessment Task Cover Sheet
Assessment appeals
| Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments. If there is anything that you are unsure of, consult your assessor prior to signing this agreement. | ||
| Have you read and understood what is required of you in terms of assessment? | ☒ Yes | ☐ No |
| Do you understand the requirements of this assessment? | ☒ Yes | ☐ No |
| Do you agree to the way in which you are being assessed? | ☒ Yes | ☐ No |
| Do you understand your rights to re-assessment? | ☒ Yes | ☐ No |
| Do you understand your rights to appeal the decisions made in an assessment? | ☒ Yes | ☐ No |
| Do you have any special needs or considerations to be made for this assessment? If yes, what are they? _____________________________________________________________________________________________ | ☐ Yes | ☒ No |
| Student name | |
| Student number | |
| Student signature | |
| Date | 04/010/2022 |
| Assessor name | Noreen Altaf |
| Assessor signature | |
| Date | 04/010/2022 |
* While submitting or assessing the digital version of this Student Assessment Booklet, writing your name and/or adding an e-signature in the signature places in this document, wherever applicable, will constitute your consent and signature.
* If you are submitting your assessment in digital format, please name the file as “UnitCode_ANIEID_FirstName”.
Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.
STUDENT DECLARATION
I declare that:
☐ These answers and tasks are my own work. None of this work has been completed by any other person.
☐ I have not cheated or plagiarised the work or colluded with any other student/s.
☐ I have correctly referenced all resources and reference texts throughout these assessment tasks.
☐ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.
| Student name | |
| Student ID number | |
| Student signature | |
| Date | 14/10/2022 |
ASSESSOR DECLARATION
STUDENT RESULT RESPONSE
☐ My performance in this assessment task has been discussed and explained to me.
☐ I would like to appeal this assessment decision.
| Student signature | |
| Date | 21/10/2022 |
A copy of this cover sheet must be supplied to the office and kept in the student file, along with the completed Assessment Record Tool, with the assessment evidence.
Task summary
Resources and equipment required to complete this task
- Access to textbooks and other learning materials.
- Access to a computer, printer, Internet and email software (if required).
- Marino Enterprises Diversity Policy (provided in Marino Enterprises Handbook).
- Marino Enterprises Style Guide (provided in Marino Enterprises Handbook).
When and where should the task be completed?
- This task may be done in your own time as homework or you may be given time to do this task in class (where applicable).
- Your assessor will provide you with the due date for this assessment.
What needs to be submitted?
- Feedback report.
Instructions
- Analyse and review Marino Enterprises Diversity policy and provide feedback in a report to management. The policy is located in the Marino Enterprises Handbook.
Along with explaining the importance and purpose of having a robust diversity policy you are required to make recommendations for improvement so the policy extends to meet the changing workplace environment and culture, and is current in relation to the legislation framework.
Your report should be clear and concise and be written in a language suitable for the audience. You should also follow the Marino Enterprises Style Guide when laying out, formatting and saving your report.
Note: use your research skills to review other diversity policies that are available through your business networks or the Internet. Current legislation can be found at the Fair Work Ombudsman website (www.fairwork.gov.au) and the Human rights Commission (https://www.humanrights.gov.au/employers/good-practice-good-business-factsheets/quick-guide-australian-discrimination-laws
- Work with at least one other class member to discuss your feedback and recommendations before you submit your report. Your assessor will arrange a time for this group meeting to occur.
During the group meeting you are required to share your feedback and recommendations and consider the views and feedback from your class member/s.
Your assessor will observe and assess you on the way that you communicate, collaborate and interact, and how you demonstrate respect towards others in personal interactions.
At the conclusion of the meeting, make changes to your report and submit it to your assessor.
Report:
| Key features of the existing policy: Current Legislations: Federal Laws: State and Territory Laws: What is lacking in the existing policy? Recommendations and feedback: Conclusion: |
Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.
STUDENT DECLARATION
I declare that:
☐ These answers and tasks are my own work. None of this work has been completed by any other person.
☐ I have not cheated or plagiarised the work or colluded with any other student/s.
☐ I have correctly referenced all resources and reference texts throughout these assessment tasks.
☐ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.
| Student name | |
| Student ID number | |
| Student signature | |
| Date | 14/10/2022 |
ASSESSOR DECLARATION
| The student has been assessed by me and that the assessment has been carried out according to the required assessment procedures. | ☒ Yes ☐ No | |||
| Did the student provide a sufficient and clear answer or response that addresses the questions or requirements of this task? | ☒ Yes ☐ No | |||
| Detail Feedback: (Assessor: Please outline your feedback in the section below after completing the Assessment Record Tool document for this task) While providing feedback on this task, please ensure that: | ||||
| Assessment Outcome | ☐ Satisfactory ☐ Not Satisfactory | Resubmission | ☐ Yes ☒ No | |
| Assessor Name | Noreen Altaf | |||
| Assessor Signature | ||||
| Date | 21/10/2022 | |||
STUDENT RESULT RESPONSE
☐ My performance in this assessment task has been discussed and explained to me.
☐ I would like to appeal this assessment decision.
| Student signature | |
| Date | 21/10/2022 |
A copy of this cover sheet must be supplied to the office and kept in the student file, along with the completed Assessment Record Tool, with the assessment evidence.
Task summary
Resources and equipment required to complete this task
When and where should the task be completed?
What needs to be submitted?
Instructions
| Case study 1: Michael Michael has worked for Marino Enterprises as their Accounts Officer in the Melbourne head office for the three years of their operation, and worked for Luigi for 10 years before then. He has explained to Luigi and his manager that he will be commencing a gender transition and will be known as Michelle upon returning from a month of leave. Michael’s manager works with HR to set up information sessions for staff to discuss the matter before Michelle returns from leave. At the first meeting, some of the other staff are hostile, asking, ‘When there’s only one of her, it or whatever, and there’s nearly twenty of us, why is it us who have to be accepting? Why do we have to change?’ The manager and HR team work to educate the employees about transgender issues and discrimination, terminology and the acceptable use of names and pronouns. |
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
| Case study 2: Recruitment Champions Sports Bar is owned and operated by Marino Enterprises and it has been subject to a discrimination complaint as a result of their recent recruitment campaign. They told the recruitment agency that they were looking for ‘young women with flair’ to fill the positions of bar staff. The recruitment company followed instructions and advertised the job as such and didn’t consider anyone other than females under 30. |
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
| Case study 3: Muhamad |
Question 1
Question 2
QUESTION 3
QUESTION 4
Outline what part of this situation you would document. Why is it important to be objective in documenting these situations?
| Case study 4: Delores A staff member, Delores, has approached you with a request not to have to deal with a particular customer because they feel that the customer is acting with racial hatred toward her. |
Question 1
Question 2
Question 3
| Case study 5: Jackie At lunch your colleague, Jackie, expresses a concern to you. She has recently disclosed information about her mental illness to your team leader, Kelly, who she has always gotten along well with. Kelly was shocked and said ‘well that explains everything, you should consider taking some leave’ Jackie feels as though Kelly has excluded her from general office conversations and work discussions since and has overheard Kelly telling other staff in the lunch room that ‘you’re crazy’ and ‘unstable’. Jackie doesn’t know what to do. |
Question 1
Question 2
What federal and Victorian legislation applies in this situation?
Question 3
It is some months down the track and Jackie has not been able to resolve the conflict through informal channels. She has made a formal complaint against Kelly. In dot point, outline the formal process to be followed by the HR Manager under the Complaints procedure.
| Case study 6: Will |
Question 1
Question 2
Question 3
| Case study 6: Reflection |
Question 1
| ☐ |
Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.
STUDENT DECLARATION
I declare that:
☐ These answers and tasks are my own work. None of this work has been completed by any other person.
☐ I have not cheated or plagiarised the work or colluded with any other student/s.
☐ I have correctly referenced all resources and reference texts throughout these assessment tasks.
☐ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.
| Student name | |
| Student ID number | |
| Student signature | |
| Date | 14/10/2022 |
ASSESSOR DECLARATION
| The student has been assessed by me and that the assessment has been carried out according to the required assessment procedures. | ☒ Yes ☐ No | |||
| Did the student provide a sufficient and clear answer or response that addresses the questions or requirements of this task? | ☒ Yes ☐ No | |||
| Detail Feedback: (Assessor: Please outline your feedback in the section below after completing the Assessment Record Tool document for this task) While providing feedback on this task, please ensure that: | ||||
| Assessment Outcome | ☐ Satisfactory ☐ Not Satisfactory | Resubmission | ☐ Yes ☒ No | |
| Assessor Name | Noreen Altaf | |||
| Assessor Signature | ||||
| Date | 21/10/2022 | |||
STUDENT RESULT RESPONSE
☐ My performance in this assessment task has been discussed and explained to me.
☐ I would like to appeal this assessment decision.
| Student signature | |
| Date | 21/10/2022 |
A copy of this cover sheet must be supplied to the office and kept in the student file, along with the completed Assessment Record Tool, with the assessment evidence.
Task summary
Resources and equipment required to complete this task
When and where should the task be completed?
What needs to be submitted?
Instructions
| Part A |
| Memo Introduction: Training recommendation for staff: Ways to promote diversity policy: Conclusion: |
You will have 20 minutes for your presentation. You are required to use a presentation package and audio visual equipment but you have creative freedom to present the information in the most engaging and interesting way as long as it is appropriate. You may make the use of images, videos, role plays, facts and figures, tables, etc if you chose.
Your assessor will be looking to see that you:
For example, this might include being an advocate during the discussion, being well informed on the topic and discussing the benefits of diversity and why this is important.
For example, diversity gives the opportunity for people to learn skills and knowledge from people with different skills/knowledge to themselves; it gives a chance to learn about different cultures, religions, food, the way people live, a different language, history of a country or place, it may open job opportunities, workplaces may offer flexible working arrangements for everyone not just those that need it.
For example, this might include asking questions of the audience to gauge their understanding and acceptance and responding with information that aligns with the legal framework, polices and the company’s commitment to diversity and giving staff the opportunity to view their opinions and views.
This might involve being well informed of your topic and providing sound facts and figures and examples of diversity that are discussed in the case studies (or other case studies).
4: Identify diversity factors, examples of diversity in the workplace
| ☐ | |
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