BSBCRT512 ORIGINATE AND DEVELOP CONCEPT :
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| STUDENT ASSESSMENT TASKS |
| ORIGINATE AND DEVELOP CONCEPTS |
| BSBCRT512 |
First published 2021
Version 1.0
RTO Works
www.rtoworks.com.au
© 2021 RTO Works
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Business Works is a series of training and assessment resources developed for qualifications within the Business Services Training Package.
| Contents |
Assessment Task 1: Checklist 11
The assessment tasks for BSBCRT512 Originate and develop concepts are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Business Works Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully.
Assessment for this unit
BSBCRT512 Originate and develop concepts describes the performance outcomes, skills and knowledge required to originate and develop concepts for products, programs, processes or services to an operational level.
For you to be assessed as competent, you must successfully complete one assessment tasks:
- Assessment Task 1: Project – You must work through a range of activities and complete a project portfolio.
| Assessment Task 1: Project |
In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a project portfolio.
You will need access to:
- your learning resources and other information for reference
- Project Portfolio template
- Simulation Pack (if you need a case study).
Ensure that you:
- review the advice to students regarding responding to written tasks in the Business Works Student User Guide
- comply with the due date for assessment which your assessor will provide
- adhere with your RTO’s submission guidelines
- answer all questions completely and correctly
- submit work which is original and, where necessary, properly referenced
- submit a completed cover sheet with your work
- avoid sharing your answers with other students.
| i | Assessment information |
| Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide.Refer to the appendix for information on: where this task should be completedhow your assessment should be submitted. Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that. |
Complete the following activities:
- Carefully read the following:
| This project requires you to develop concepts for any business or community activity or process. | |
| You may base this assessment on a workplace, social or community group you are familiar with, are currently part of or have been part of in the past. | |
| It is important that you are able to access enough information for this business/community/social group in order to be able to do your assessment. As a minimum this should include information about its processes, products, services or programs and the markets in which it operates. Speak to your assessor to get approval if you want to base this on a community/social group, your own business or one you work for. As part of the assessment, you will: identify a relevant issue (e.g. staff development, user requirements, information technology, advertising campaigns)generate concepts and ideas that provide innovative solutions to the issueevaluate these ideaspresent the ideas to others refine a chosen solution for implementation. You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take are outlined below. |
- Preparation
| Make sure you are familiar with the organisation you are basing this assessment on and have read through the necessary background information. For the case study business, this is all of the documents included in the Simulation Pack. If it’s a community/social group, your own business or a business where you are working or are familiar with, it’s important at this step that you have your business or case study approved by your assessor. Complete Page 4 of your Project Portfolio for this unit. Read through the requirements of Section 1, 2 and 3 of your Project Portfolio as well as the necessary background information included in the Business Simulation Pack. Arrange a meeting with relevant personnel to select the issue you’ll be focussing on for the remainder of this assessment. | |
| i | This meeting may take place with actual people who work for/are associated with your chosen business or community/social group. Alternatively, classmates or your assessor may play the role of one or more stakeholders. This can either be viewed in person by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions below and meet the timeframes allocated. If this session is not viewed in person by your assessor, you will attach proof of the meeting to Section 1 of your Project Portfolio. |
- Select an issue
| Consult with relevant personnel to: identify at least two issues within the organisation that are suited to further concept developmentfacilitate a group discussion of the identified issues collaborate to select one issue to focus on for the remainder of the assessment. | ||
| i | This meeting should take 10 minutes. Your chosen issue must suit complex and non-routine situations (such as decreased sales, the use of technology within an organisation or changing user requirements). As you consult with others to select an issue, you are required to demonstrate effective communication skills including: speaking clearly and concisely using engaging language to express your thoughtsusing non-verbal communication to assist with understanding asking questions to identify required information responding to questions as required using active listening techniques to confirm understanding. As you discuss ideas and concepts, express your own thoughtful and challenging opinions, as well as challenging opinions expressed by the group. You will be assessed on this. | |
- Scope a relevant issue
| You are now to complete Section 1 of your Project Portfolio. To complete Section 1, you need to: Provide an overview of the organisation and relevant internal and external stakeholders/personnel. | |
| Outline the selected issue and any job role/organisational restrictions. Identify creative thinking techniques that you can use to generate innovative and creative concepts. Use these as relevant throughout your assessment. Summarise information relevant to the selected issue and preliminary potential solutions (such as competitors, best practices, market information etc.).Identify and consider factors that could impact potential solutionsExplain how the factors relate to commercial potential, suitability for the target audience and implementation feasibility. | |
| Make sure you have answered all questions in Section 1. Submit to your assessor for review. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in your in Section 1 of the Project Portfolio and make sure you attach these upon submission. You will use the work done in this section of the Portfolio to guide brainstorming in the next activity. In preparation, read through Section 2 of your Project Portfolio. Arrange a meeting with at least three relevant internal and external stakeholders to brainstorm ideas for addressing the issue. Familiarise yourself with two creative thinking techniques to use as part of the brainstorming session. |
| i | This meeting may take place with actual people who work for/are associated with your chosen business or community/social group. Alternatively, classmates or your assessor may play the role of one or more stakeholders. This can either be viewed in person by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions below and meet the timeframes allocated. If this session is not viewed in person by your assessor, you will attach proof of the meeting to Section 2 of your Project Portfolio. |
- Brainstorming session
| Brainstorm at least four potential solutions to the workplace issue. As part of your brainstorming session, use at least two creative thinking techniques (e.g. mind-mapping and opposite thinking). Be creative and list even those ideas that seem out of the box or even crazy. | |
| i | This session should take 20 minutes. During your brainstorming session you are required to demonstrate effective communication skills including: speaking clearly and concisely using engaging language to express your thoughtsusing non-verbal communication to assist with understanding asking questions to identify required information responding to questions as required using active listening techniques to confirm understanding. |
- Evaluate solutions
| After the brainstorming session, complete Section 2 of your Project Portfolio. To complete Section 2, you need to: Evaluate the potential solutions against viability factors and best practice examples.List any practical and operational considerations relevant to the development and implementation of the solution.Prepare a written proposal for stakeholders and then prepare to present the proposal to them (as part of the next activity step). You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in your in Section 2 of the Project Portfolio and make sure you attach these upon submission. Arrange a meeting with relevant stakeholders to present your solution to them and seek feedback. | |
| i | This meeting may take place with actual people who work for/are associated with your chosen business or community/social group. Alternatively, classmates or your assessor may play the role of one or more stakeholders. This can either be viewed in person by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions below and meet the timeframes allocated. If this session is not viewed in person by your assessor, you will attach proof of the meeting to Section 3 of your Project Portfolio. |
- Presentation
| Present your prepared presentation to the stakeholder(s). The purpose of the meeting is to seek feedback on your concepts/approaches, respond to questions with substantiated answers and to ensure further refinement and testing. Take notes on the feedback you are given. Once you have completed the meeting, you are to complete Section 3 of your portfolio that includes the feedback you have been provided with. Your presentation can be in a form of your choice such as PowerPoint to represent the work you have completed in section two. | |
| i | This session should take 15 minutes. During your presentation you are required to demonstrate effective communication skills including: speaking clearly and concisely using engaging language to express your thoughtsusing non-verbal communication to assist with understanding asking questions to identify required information responding to questions as required using active listening techniques to confirm understanding. As you discuss ideas and concepts, express your own thoughtful and challenging opinions, as well as challenging opinions expressed by the group. You will be assessed on this. |
- Concept finalisation
| This final part of the assessment requires you to finalise the concepts you have developed. You are now to complete Section 3 of your Project Portfolio. To complete Section 3, you need to: Document feedback according to organisational requirements. If there are no specified requirements for your chosen organisation, or if you are using the case study, use the template included in the Portfolio.Reflect on the methods you used to generate concepts and ideas and document ways you think you could improve this in the futureRefine and finalise your solution (e.g. update project proposal to incorporate feedback). |
- Submit your completed Project Portfolio
| Make sure you have completed all sections of your Project Portfolio, answered all questions, provided enough detail as indicated and proofread for spelling and grammar as necessary. Remember to submit all necessary attachments as indicated. |
| Student’s name: | |||
| Did the student: | Completed successfully? | Comments | |
| Yes | No | ||
| Select an issue to be explored by: identifying at least two issues within the organisation that are suited to further concept developmentfacilitating a group discussion of the identified issues challenging opinions of otherspresenting own thoughtful and challenging viewscollaborating to select one issue to focus on for the remainder of the assessmentthat suits complex and non-routine situations. | |||
| Scope their chosen issue by: describing the organisation and relevant internal and external stakeholdersoutlining the selected issue, preliminary solutions and job role/organisational restrictionsidentifying creative thinking techniques that you can use to generate innovative and creative concepts. summarising information relevant to the selected issue and any potential solutions (such a competitors, best practices, market information etc.)identifying factors that could impact potential solutions explaining how the factors relate to commercial potential, suitability for the target audience and implementation feasibility. | |||
| Generate and evaluate potential solutions by: brainstorming ideas for addressing the issues using two creative thinking techniques with both internal and external stakeholders.evaluating the potential solutions against viability factors and best practice examples.choosing the best solution and justifying their choice.listing any practical and operational considerations relevant to the development and implementation of the solution.preparing a written proposal for stakeholders. | |||
| Presents a solution to stakeholders by: selecting a relevant formatseeking feedback | |||
| Finalise their solution by: documenting feedback according to organisational requirements (or using the template if no specific requirements exist).reflecting on the methods used to generate concepts and ideas and documenting ways they think they could improve this in the futurerefining and finalising their solution (e.g. update project proposal to incorporate feedback). | |||
| Demonstrate effective oral communication skills, including: Speaking clearly and concisely to articulate their ideas and requirementsUsing non-verbal communication to assist with understanding Asking questions to identify required information Responding to questions as required Using active listening techniques to confirm understanding | |||||
| Task outcome: | Satisfactory | Not satisfactory | |||
| Assessor signature: | |||||
| Assessor name: | |||||
| Date: | |||||
| Student name: | |
| Assessor name: | |
| Date |
Final assessment results
| Task | Type | Result | ||
| Satisfactory | Unsatisfactory | Did not submit | ||
| Assessment Task 1 | Project | S | U | DNS |
| Overall unit results | C | NYC | ||
Student signature: ___________________________________________ Date: _________________
Assessor signature: _________________________________________ Date: _________________
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