ICTNWK612 Manage Troubleshooting Assessment :
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| Assessment Details | |||||
| Qualification Code/Title | |||||
| Assessment Type | Assessment 1 | Time allowed | 4 Weeks | ||
| Due Date | Location | Parramatta | Term / Year | 2023 | |
| Unit of Competency | |
| National Code/Title | ICTNWK612 Plan and manage troubleshooting advanced integrated IP networks |
| Student Details | ||||||
| Student Name | Student ID | |||||
| Student Declaration: I declare that the work submitted is my own and has not been copied or plagiarised from any person or source. | Signature: ____________________________ Date: 09/01/2023_______ | |||||
| Assessor Details | ||||||
| Assessor’s Name | ||||||
| RESULTS (Please Circle) | ☐SATISFACTORY | ☐NOT SATISFACTORY | ||||
| Feedback to student: | ||||||
| *If Student is Not Satisfactory Reassessment Required ☐ Yes ☐ No | Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. Signature: ________________________ Date: ______/_______/___________ |
| Comment: | |
| Instructions to the Candidates aware of and understand the SCCM’s policy on plagiarism and certify that this assignment is their own work, except where indicated by referencing, and that student have followed the good academic practices noted above. | |
The ICTNWK612 manage troubleshooting Assessment tasks for ICTNWK612 Plan and manage troubleshooting advanced integrated IP networksare included in this Student Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the ICTNWK612 manage troubleshooting Assessment tasks satisfactorily.
Assessment plan
| Assessment Task | Overview |
| Written questions | You must correctly answer all questions. |
| IP Networks Project | You are required to plan, manage and implement troubleshooting and monitoring strategies to ensure the ongoing performance and reliability of the network of their RTO. |
ICTNWK612 manage troubleshooting Assessment preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification if you have any questions.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment Agreement. Fill it out, sign it and hand it to your assessor, who will countersign it and keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s assessment appeals process.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.
Each ICTNWK612 manage troubleshooting Assessment task in this booklet consists of the following:
Assessment Task Cover Sheet
This must be filled out, signed and submitted with your assessment responses.
If you are submitting hardcopy, the Assessment Task Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the Assessment Task Cover Sheet, fill it out, sign it and then scan and submit the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your assessor will include written feedback on the Assessment Task Cover Sheet giving reasons why. Your assessor will also discuss this verbally with you and provide advice on reassessment opportunities as per your RTO’s reassessment policy.
Depending on the task, this may include
- resubmitting incorrect answers to questions (such as written questions and case studies)
- resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task
- redoing a role play after being provided with appropriate feedback about your performance
- being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily completed the first time, after being provided with appropriate feedback.
Assessment task information
This gives you:
- a summary of the assessment task
- information on the resources to be used
- submission requirements
- resubmission opportunities if required.
Assessment task instructions
This includes questions you will need to answer or tasks that you need to complete.
Your answers must be typed using software as indicated in ICTNWK612 manage troubleshooting Assessment task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the information as indicated in the section called ‘Naming electronic documents’ (see below).
Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a logical manner.
Each should include:
- Course identification code
- Assessment Task number
- Document title (if appropriate)
- Student name
- Date it was created
For example, ICTNWK612 AT2 Troubleshooting and Monitoring Plan Template Joan Smith 20/10/20.
Icons
Icons are used in task instructions to indicate three of the common stages within the task.
| This icon indicates that you will need to meet with your assessor (and possibly other students) to complete a meeting or role play. | |
| This icon indicates that you will need to communicate via email or send documents to via email. | |
| This icon indicates that the you will need to submit an item of evidence. | |
| This icon indicates all other stages during the task, which may include research, developing documents, brainstorming ideas and so on. |
Additional resources
You will be provided with the following resources before you begin each ICTNWK612 manage troubleshooting Assessment task.
Assessment Task 2:
- Troubleshooting and Monitoring Plan Template
- Test Report Template
Checklist
This will be used by your assessor to mark your assessment. Read through this checklist as part of your preparation before beginning the assessment task. It will give you a good idea of what your assessor will be looking for when marking your responses or observing your performance.
Assessment Task 1: Written questions
Task summary
This is an open-book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is to be provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
- Access to textbooks and other learning materials.
- Computer with Microsoft Office and internet access.
Timing
Your assessor will advise you of the due date of this assessment.
Submit
- Answers to all questions.
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of ICTNWK612 manage troubleshooting Assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.
Note that the following guidance is the minimum level of response required.
| Analyse: when a question asks you to analyse something, you should do so in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long. Compare: when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long. Contrast: when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long. Describe: when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long. Discuss: when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long. Evaluate: when a question asks you to evaluate something, you should put forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long. Examine: when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long. Explain: when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long. Identify: when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long. List: when a question asks you to list something, this means that you are asked to briefly state information in a list format. Outline: when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long. Summarise: when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long. |
Assessment Task 1 Instructions as provided to students
Provide answers to all of the questions below:
| 1. Complete the following table with advanced network solutions to network performance and reliability issues. | ||
| | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| 2. Complete the following table by explaining configuration, verification and troubleshooting procedures relevant to the items referred to. | ||
| Configuration procedures for: Verification procedures for: Troubleshooting procedures for: | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
Comment | ||
| 3. Explain the purpose of a deployment scheme in relation to WLAN. | ||
| | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| 4. Explain how an iDevice Operating System works in relation to networking. | ||
| | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| 5. Explain the IP model in relation to networking. | ||
| | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| 6. Define the term network topology and summarise four main types of network topologies. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| 7. Explain the term network architecture | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| 8. List the key element of a network. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| 9. Identify and summarise three examples of troubleshooting tools/techniques that can be used in relation to networks. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| 10.Complete the following table relating to network diagnostic: | ||
| | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| 11. Outline the purpose of network standards and give an example. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| 12. Outline two key networking protocols. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| 13. Summarise two threat mitigation strategies relevant to a network. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| 14. Describe two types of VLAN technologies. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Student’s name: | ||||
| Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? | Completed successfully? | Comments | ||
| Yes | No | |||
| Question 1a | ||||
| Question 1b | ||||
| Question 1c | ||||
| Question 2a | ||||
| Question 2b | ||||
| Question 3 | ||||
| Question 4 | ||||
| Question 5 | ||||
| Question 6 | ||||
| Question 7 | ||||
| Question 8 | ||||
| Question 9 | ||||
| Question 10a | ||||
| Question 10b | ||||
| Question 10c | ||||
| Question 11 | ||||
| Question 12 | ||||
| Question 13 | ||||
| Question 14 | ||||
| Task outcome: | Satisfactory | Not satisfactory | ||
| Assessor signature: | ||||
| Assessor name: | ||||
| Date: | ||||
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