SITXHRM010 Recruit select and induct staff

SITXHRM010 Recruit select and induct staff:

Assessment Task 1: Knowledge questions

Qualification	SIT40521-Cert IV in Kitchen Management
Unit Code/Name	SITXHRM010 Recruit, select and induct staff
Re-Assessment	☐ Yes   ☐ No
Student ID
Student Name
Student Email Address	@brighton.edu.au
Trainer/Assessor Name

• I declare that this is my own original work and I have not cheated or plagiarised the work or colluded with any other student(s).
• I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
• I have correctly referenced all resources and reference texts throughout these assessment tasks as required.
• I hold a copy of this assignment and can produce a copy if requested
• I permit a copy of this marked assignment to be retained or reproduced by the College for benchmarking, course review and accreditation purposes.
• I am aware of the re-assessment policy and any assessment deemed unsatisfactory will require me to do a re-assessment.
• I am aware I have the right to appeal an assessment outcome if I disagree with the outcome. I am aware that I have to follow the complaint and appeal process to request a review of the assessment outcome. 

Student signature:

__________________________

Date

_____/_____/_________

Information for students

Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:

• comply with the due date for assessment which your assessor will provide
• adhere with your RTO’s submission guidelines
• answer all questions completely and correctly
• submit work, which is original and, where necessary, properly referenced
• Do not share your answers with other students.

	Assessment information
	Information about how you should complete this assessment can be found in your Assessment Instruction in Moodle: Check your submission and cut-off in Moodle Assessment task page Write your answer in the text belowThis task is open book.

Questions

1. Name five examples of recruitment practices in the tourism, travel, hospitality and event sectors.

1.2.3.4.5.

• Name five examples of selection practices in the tourism, travel, hospitality and event sectors.

1.2.3.4.5.

• List three ways selection criteria for a nominated job vacancy can be differentiated.

1.2.3.

• Identify two formats for job advertisements.

1.2.

• List five examples of possible inclusions in selection criteria.

1.2.3.4.5.

• List five examples of possible inclusions in job vacancy advertisements.

1.2.3.4.5.

• Identify two examples of effective advertising media when recruiting staff for the tourism, travel, hospitality and event sectors.

1.2.

• List three features of an effective recruitment advertisement.

1.2.3.

•  

• Outline the role of recruitment agencies in the recruitment process.

1. Explain the nature of the relationship between a job description and the selection criteria.

1. Describe three ways to develop clear and concise selection criteria for a job vacancy.

1.2.3.

1. Explain how to link interview questions to selection criteria.

1. Outline key elements of industrial awards.

1. Outline the nature and role of workplace induction programs.

1. 15. List five examples of information that could be included in a workplace induction program.

1.2.3.4.5.

1. Describe the roles of the following personnel in the recruitment and induction process.

a. Human Resources Manager
b. New employee’s line Manager
c. New employee’s colleagues

1. Outline the key elements of equal employment opportunity (EEO) employment laws and how they must be implemented in recruitment and selection processes.

1. Explain why each of the following records is used as part of the recruitment and selection process.

Record type	Reason they are used
Organisational procedures to be used within these processes
Lists of who was interviewed and when they were interviewed.
Details of the people who conducted the interviews.
Formal rating sheets completed by interviewers during interviews of applicants.
Notes taken by interviewers during interviews of applicants.

1. Explain why the checks listed below should be conducted as part of the selection process.

Check	Reason they are conducted
Police check.
Reference check.
Working with children check.
Qualifications check.

• Explain the practice of ‘evaluation of portfolios’ as part of the selection process.

• What types of written information might be exchanged during the selection process?

• Identify a situation in which the following types of interviews might be used as part of the selection process.

Interview type	Situation in which they are used
Interview by a selection committee, senior management or an external professional recruitment company.
In-person, face-to-face interviews.
Interviews conducted using teleconference facilities.
Telephone interviews.
Use of videoconference facilities.

• Describe the following practices that may be employed by an organisation as part of their selection process.

Practices	Description
Presentation to a selection committee.
Skills tests.

• Explain why the two listed special ‘access’ arrangements might be made by an organisation for an applicant who is attending a job interview.

Special access arrangement	Why they might be made
Parking for candidate’s car.
Security clearance for the applicant.

• Describe when the following special arrangements may need to be made when organising selection procedures for a job vacancy.

Type of Special Arrangement	Description of when it may be needed
Assistive technology.
Electronic presentation media.
Interpreters.
Visual information and diagrams instead of written material.

• Identify five possible special interview techniques for those with disabilities.

1.2.3.4.5.

• Explain the reason for including the following in a workplace induction and orientation program for a new employee.

Topics covered	Reason for including them
Conditions of employment.
Contact details for key personnel in the business.
Things the organisation is currently focussing its efforts on.
Employee benefits.
Employee responsibilities.
Employee rights.
Information on the culture of the workplace/organisation.
Details of the goals and objectives of the business.
Explanation of what the business sees as its corporate responsibilities.
Vision Statement of the business.
Organisational policies and standard operating procedures.
The industrial relations (IR) arrangements the business has agreed to with its workers.
Where departments are within the business and the location of equipment to be used.
Where the staff room, lockers and other staff facilities are located.
The location of other places of business other than the main workplace of the organisation.
Tour of the entire organisation.
Handout showing the structure of the business and the relative position of all positions within the organisation (‘organisational chart’).
The employment instrument they are employed under and the rates of pay they will receive.
Information relating to their superannuation entitlements.
When and how wages are paid.
Job-related work protocols and standard operating procedures.
Workplace and job-specific safety information.

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