SITXHRM010 Recruit select and induct staff

SITXHRM010 Recruit select and induct staff:

Assessment Task 2A: Staff Recruitment Project

Qualification	SIT40521- Ceert IV in Kitchen Management
Unit Code/Name	SITXHRM010 Recruit, select and induct staff
Re-Assessment	☐ Yes   ☐ No
Student ID
Student Name
Student Email Address	@brighton.edu.au
Trainer/Assessor Name

• I declare that this is my own original work and I have not cheated or plagiarised the work or colluded with any other student(s).
• I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
• I have correctly referenced all resources and reference texts throughout these assessment tasks as required.
• I hold a copy of this assignment and can produce a copy if requested
• I permit a copy of this marked assignment to be retained or reproduced by the College for benchmarking, course review and accreditation purposes.
• I am aware of the re-assessment policy and any assessment deemed unsatisfactory will require me to do a re-assessment.
• I am aware I have the right to appeal an assessment outcome if I disagree with the outcome. I am aware that I have to follow the complaint and appeal process to request a review of the assessment outcome. 

Student signature:

__________________________

Date

_____/_____/_________

Information for students

• This task requires you, as the Human Resources Manager of Blue Healer Spa, to recruit several new staff members.
• Task 2 Has 2 components: T2A & T2B.
• The activities in T2A include activity 1,2,3 and must be done before you continue to T2B.
• The activities in T2B include activity 4,5,6,7 and are dependant of T2A being completed.
• Ensure that you:
• Refer to Trainer’s instructions for mandatory activities attendance, as some need consultation and approval before you submit.
• comply with the due date for assessment which your assessor will provide
• adhere with your RTO’s submission guidelines
• answer all questions completely and correctly
• submit work which is original and, where necessary, properly referenced
• Do not share your answers with other students.

	Assessment information
	Information about how you should complete this assessment can be found in your Assessment Instruction in Moodle: Check your submission and cut-off in Moodle Assessment task page Write your answer in the text below or attach additional pages as necessary and requestedThis task is open book.

Activities

Complete the following activities.

Carefully read the following scenario.

You have been appointed as the Human Resources Manager of a health resort and convention centre in the Blue Mountains, near Sydney. The resort, Blue Healer Spa, is made up of five areas: catering, wellness, meeting rooms, accommodation, and administration. Each area has its own full-time manager. The kitchen is large enough to feed over 100 people three meals each day. There are four full-time kitchen staff, and the rest of the staff are hired on a casual basis to cater for functions and retreats. There is accommodation for 80 people in twin and double rooms. Surrounding hotels provide further accommodation when needed. There are four meeting rooms of various sizes, and these can be opened up to make one large room for functions such as weddings and courses. There is also a service area where computers and printers can be accessed. The wellness area has two saunas, a steam room, three warm water spas, four massage rooms and four consultation rooms where naturopathic consultations and facial treatments are performed. The spa runs continuously, mostly due to locals visiting, whether a course is running or not. Reception includes the front desk and the office where the accounts are done, and records kept. It is an open plan office with 5 staff workstations. There has been an increase in bookings over the coming six months, and the resort’s accountant has calculated that the increase in income could pay for one additional full-time position and one casual position. You have been asked to work out how many new staff could be recruited and on what basis applicants should be selected. The Blue Mountains Historical Society has long had an interest in the Blue Healer Spa. It has undergone many renovations and additions over the last century, and it is considered to be a very important historic building. The society has asked the resort whether it would be interested in letting some of their volunteers lead tours through the older parts of the building complex. The resort has agreed in principle but insisted that the prospective tour volunteers undergo an interview and selection process as all new staff members do. That way they can ensure that their high standards of customer service are maintained.

1. Send an email to all the Area Managers

Review the Blue Healer’s Recruitment, Selection and Induction Policy and Procedures. It states that before you can begin the recruitment process, you are required to consult with your colleagues to ensure that you have enough information on the resort’s staffing needs and job descriptions.   The text of your email should ask the managers to define what positions they need filled and what the new employees will be expected to do once they are working at the job From: To: Subject: Content of email:

• Write a recruitment report

As set out in the resort’s policies and procedures, you are required to submit a report on the anticipated recruitment process to the Management Team for their approval prior to the positions being advertised. Begin by reviewing the following: The Managers’ replies to your emailService and Efficiency ReportRecruitment, Selection and Induction Policy and ProceduresPosition Descriptions For the purposes of this assessment, you will be required to recruit, interview and select applicants for three positions at the resort. One full time permanent position One casual positionOne volunteer position Your report should include the following: Each area of the resort’s recruitment needs. These should be based on a combination of the Managers’ replies and your own monitoring of each area’s service and efficiency levels.A required skills profile of each potential employee. Determine whether any of the positions would qualify for a government-subsidised traineeship or apprenticeship.Selection criteria. These should be: Based on the Job Descriptions Written in clear and concise language to ensure they are not misinterpreted.Incorporate the required customer service attitude Incorporate the required level of experienceA summary of the relevant employment related legislation. This should include equal employment opportunity (EEO) legislation.An estimate of the advertising costs and the cost of the new positions.A summary of the company’s processes for getting approval for the cost of the new positions A summary of the company’s processes for getting approval for the recruitment of the new personnelA description of the selection process that will be followed. This should include:The required make-up of interview panelsThe procedures for employment checks that will be followed Use the Recruitment Report Template to guide your work. When completed, submit it below and ask the Team Management (your assessor) for feedback and request that they approve it. This can be done verbally during consultation.

	Date of consultation and approval for recruitment report by management (your assessor):
Blue Healer Spa Recruitment report
Recruitment needs Summarise each area of the resort’s recruitment needs. These should be based on a combination of the Managers’ replies and your own monitoring of each area’s service and efficiency levels.
Skills profiles A required skills profile of each potential employee Determine whether any of the positions would qualify for a government-subsidised traineeship or apprenticeship.
Selection criteria. These should be: Based on the Job Descriptions Written in clear and concise language to ensure they are not misinterpreted. Incorporate the required customer service attitude Incorporate the required level of experience
Legislation Summarise the relevant employment related legislation. This should include equal employment opportunity (EEO) legislation.
Costs An estimate of the advertising costs and the cost of the new positions.
Approvals Summarise the company’s processes for getting approval for the cost of the new positions
Selection process Describe the selection process that will be followed. This should include: The required make-up of interview panels The procedures for employment checks that will be followed

• Write position advertisements

Use the information from your Recruitment Report to write an advertisement for each of the three new positions. These will then be placed on several job search websites. You can use any format for the advertisements, but they must cover the skills criteria as set out in the position descriptions. When completed, submit it to the resort’s Marketing Manager (your assessor) in the table below, who will send them on to the appropriate websites. The responses will be collected and collated by the Administration Officer.

Submit the three positions inside the table below:

Assessment Task 2A: Checklist

For Trainers Purpose Only
Student’s name:
Did the student:		Completed successfully?			Comments
		Yes	No
Identify the Blue Healer Spa’s recruitment needs based on the Service and Efficiency Report?					2.2
Consult their colleagues about their areas’ staffing needs?					2.1
Get approval for recruiting for the positions as set out in the Recruitment, Selection and Induction Policy and Procedures?					2.2
Use the Position Descriptions to develop selection criteria for the recruitment process?					2.2
Develop selection criteria that include the expected customer service attitude and the required level of experience?					2.2
Describe the required selection processes including each job’s skill requirements?					2.2
Create advertisements for the open positions and ensure that they are disseminated as required?					2.2,3,5
Task outcome:	Satisfactory			Not satisfactory
Assessor signature:
Assessor name:
Date:

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