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SITXHRM010 Recruit select and induct staff

26 April 2024 10:32 AM | UPDATED 3 weeks ago

SITXHRM010 Recruit select and induct staff:

SITXHRM010 Recruit select and induct staff

Assessment Task 2B: Staff Recruitment Project

QualificationSIT40521- ert IV in Kitchen Management
Unit Code/NameSITXHRM010 Recruit, select and induct staff
Re-Assessment☐ Yes   ☐ No
Student ID 
Student Name 
Student Email Address                                @brighton.edu.au
Trainer/Assessor Name 
SITXHRM010 Recruiting selecting and inducting staff
  • I declare that this is my own original work and I have not cheated or plagiarised the work or colluded with any other student(s).
  • I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
  • I have correctly referenced all resources and reference texts throughout these assessment tasks as required.
  • I hold a copy of this assignment and can produce a copy if requested
  • I permit a copy of this marked assignment to be retained or reproduced by the College for benchmarking, course review and accreditation purposes.
  • I am aware of the re-assessment policy and any assessment deemed unsatisfactory will require me to do a re-assessment.
  • I am aware I have the right to appeal an assessment outcome if I disagree with the outcome. I am aware that I have to follow the complaint and appeal process to request a review of the assessment outcome. 
Student signature:__________________________Date_____/_____/_________

Information for students

  • This task requires you, as the Human Resources Manager of Blue Healer Spa, to recruit several new staff members.
  • Task 2B is a continuation of Task 2A.
  • The activities in T2A included activity 1,2,3.
  • The activities in Task 2B include Activity 4,5,6,7 and are dependant of T2A being completed.
  • Ensure that you:
  • Refer to Trainer’s instructions for mandatory activities attendance, as some need consultation and approval before you submit.
  • comply with the due date for assessment which your assessor will provide
  • adhere with your RTO’s submission guidelines
  • answer all questions completely and correctly
  • submit work which is original and, where necessary, properly referenced
  • Do not share your answers with other students.
iAssessment information
Information about how you should complete this assessment can be found in your Assessment Instruction in Moodle: Check your submission and cut-off in Moodle Assessment task page Write your answer in the text below or attach additional pages as necessary and requestedThis task is open book.
SITXHRM010 Recruiting selecting and inducting staff

Activities

Complete the following activities.

Carefully read again the following scenario that you used in Task 2A.

You have been appointed as the Human Resources Manager of a health resort and convention centre in the Blue Mountains, near Sydney. The resort, Blue Healer Spa, is made up of five areas: catering, wellness, meeting rooms, accommodation, and administration. Each area has its own full-time manager. The kitchen is large enough to feed over 100 people three meals each day. There are four full-time kitchen staff, and the rest of the staff are hired on a casual basis to cater for functions and retreats. There is accommodation for 80 people in twin and double rooms. Surrounding hotels provide further accommodation when needed. There are four meeting rooms of various sizes, and these can be opened up to make one large room for functions such as weddings and courses. There is also a service area where computers and printers can be accessed. The wellness area has two saunas, a steam room, three warm water spas, four massage rooms and four consultation rooms where naturopathic consultations and facial treatments are performed. The spa runs continuously, mostly due to locals visiting, whether a course is running or not. Reception includes the front desk and the office where the accounts are done, and records kept. It is an open plan office with 5 staff workstations. There has been an increase in bookings over the coming six months, and the resort’s accountant has calculated that the increase in income could pay for one additional full-time position and one casual position. You have been asked to work out how many new staff could be recruited and on what basis applicants should be selected. The Blue Mountains Historical Society has long had an interest in the Blue Healer Spa. It has undergone many renovations and additions over the last century, and it is considered to be a very important historic building. The society has asked the resort whether it would be interested in letting some of their volunteers lead tours through the older parts of the building complex. The resort has agreed in principle but insisted that the prospective tour volunteers undergo an interview and selection process as all new staff members do. That way they can ensure that their high standards of customer service are maintained.
SITXHRM010 Recruiting selecting and inducting staff

  • 4.         Re-advertise positions.
You will have noticed that the response to two of the advertised positions was inadequate. Consider whether posting the advertisements on the internet is the most effective way of reaching potential candidates for these positions. Determine which media would be more appropriate for advertising the positions. You are required to send at least one email for each position that received an inadequate number of applications. Each email should be sent to the medium of your choice, with the advertisement you developed for it in activity 3 as part of the email’s text.
SITXHRM010 Recruiting selecting and inducting staff

  •  
Email 1 to a medium of your choice.
From:
To:
Subject:
Content of email:        
Email 2 to a medium of your choice:
From:
To:
Subject:
Content of email:        
SITXHRM010 Recruiting selecting and inducting staff

  • 5.    Process applications
When you have received the Position Applications (see table below), you are required to process them as set out in the Recruitment, Selection and Induction Policy and Procedures.  
Blue Healer Spa Position applications received from website:   The following applications have been received in response to the advertisements placed on online job search sites.   Qualified cook Jenny Lee. 12/05/2002. Lives in Leura. Qualified in 2019. Has 12 months experience as a short order cook in a café. Erin Rand. 25/03/1971. Qualified in 1983. Lives in Sydney but is willing to move. Has worked in several large kitchens in Sydney and now wants to settle outside the city. Rachael Asif. 02/12/1999. Lives in Blackheath. Has worked casually in service in the Blue Healer for the last two years. Amir Kahn. 09/02/1992. Qualified in 2010. Lives in Penrith but will move closer if he gets the job. Has worked in the family restaurant since he was 15 years old. Ronald Corbet. 22/09/1985. Qualified in 2003. Lives in Lawson. Has worked in a local restaurant for two years. Before that worked mostly in outback Queensland.   The following applications have been received in response to the advertisements placed in local media. Room cleaner Rose Hart. 24/05/1962. Lives in Leura. Has cleaned hotel rooms for many years in the Gold Coast. Maria Giacometti. 22/06/1988. Recently moved to Katoomba. Has worked in motels all of her life. Cleaned rooms at the Apollo Hotel in Sydney for the last five years. Mary Lee. 09/04/1967. Lives in Blaxland. Has worked in hotel room cleaning in Perth for twenty years.   Tour volunteer Agnes Brown. 12/12/1955. Lives next to resort. Is a member of the Blue Mountains Historical Society. Rodney Paul. 11/10/1951. Lives in Wentworth Falls. Is a member of the Blue Mountains Historical Society. Raul Singh. 18/08/1947. Lives in Katoomba. Is a member of the Blue Mountains Historical Society.
SITXHRM010 Recruiting selecting and inducting staff

Review each applicant against the selection criteria you set out in your recruitment report and select at least two applicants to interview for each position. Enter your comments for each and whether you would select them for an interview in the Selection Report Template. Complete a template for each position. Add these together and save the document as Selection Report. When completed, submit your Selection Report to the Management Team (your assessor), asking for their approval of your selections.
SITXHRM010 Recruiting selecting and inducting staff
Blue Healer Spa Human Resources Selection Report
Position 1: Job Title:          Salary:              Location:              Applicants Include name and summary of skills and experience.     Shortlisted for interview Applicant name Basis for inviting for an interview           Applicants not given further consideration Applicant name Basis for not considering further            
Position 2: Job Title:           Salary:              Location:            Applicants Include name and summary of skills and experience.     Shortlisted for interview Applicant name Basis for inviting for an interview               Applicants not given further consideration Applicant name Basis for not considering further            
Position 3: Job Title:           Salary:              Location:            Applicants Include name and summary of skills and experience.     Shortlisted for interview Applicant name Basis for inviting for an interview               Applicants not given further consideration Applicant name Basis for not considering further                
Inform the unsuccessful applicants of your decision and provide other appropriate recruitment information to them. Ensure that this email is sent within the timeframe set out in the Recruitment, Selection and Induction Policy and Procedures.
SITXHRM010 Recruiting selecting and inducting staff

The email should inform the applicant for being unsuccessful and provide other appropriate recruitment information to them
From:
To:
Subject:
Content of email:        
SITXHRM010 Recruiting selecting and inducting staff

  • Send an email to the successful applicants
Inform the successful applicants of your decision and congratulate them on being accepted for an interview for the position. Ask them whether they have any special needs and give them information on the upcoming interview.
The email should inform the successful applicant of your decision and congratulate them on being accepted for an interview for the position and ask them whether they have any special needs and give them information on the upcoming interview.
From:
To:
Subject:
Content of email:        
SITXHRM010 Recruit select and induct staff

Assessment Task 2B: Checklist

Student’s name:
Did the student:Completed successfully?Comments
YesNo 
Create advertisements for the open positions and ensure that they are disseminated as required?  2.2,3,5
Process applications as set out in the Recruitment, Selection and Induction Policy and Procedures?  2.4
Review the applications received against each job’s selection criteria and decide which applicants should be interviewed?  2.4
Inform the unsuccessful applicants that they will not be granted an interview and provide them with other recruitment information?  2.6
Inform the unsuccessful applicants that they will not be granted an interview within a reasonable timeframe?  2.6
Establish whether any of the applicants to be granted an interview have any special needs?  2.7
Task outcome:SatisfactoryNot satisfactory
Assessor signature: 
Assessor name: 
Date: 
SITXHRM010 Recruit select and induct staff

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