Assessment Task 1 – Operational Planning and Performance Management :
Assessment Task 1 – Written Questions template
Provide answers to all of the questions below:
- Explain:
- the purpose and content of an operational plan
- the role of an operational plan in achieving the organisation’s objectives
- the purpose and content of a contingency plan.
- Explain the difference between an operational plan modelled on the organisation as a whole and one that has been modelled to suit a specific organisational goal or department.
Describe typical methods for developing an Operational Plan.
- Complete the table below to describe information sources necessary to develop and present operational plans. The first row has been completed as an example for you to follow.
| Information source | Description | Examples (provide 1) |
| Colleagues/Employees | Colleagues may be part of the same team, or from another team. | Team member CFO Manager of a different team |
| Information source | Description | Examples (provide 1) |
List four ways to consult with stakeholders:
- Complete the table below to describe the requirements for resources included in operational plans:
| Resource Type | Description of the resources and 2 examples: | How to acquire the resource: |
| Physical | ||
| Resource Type | Description of the resources and 2 examples: | How to acquire the resource: |
| Financial | ||
| Human |
| Resource Type | Description of the resources and 2 examples: | How to acquire the resource: |
Explain the purpose of key performance indicators.
List four different approaches to developing key performance indicators.
Explain the procedure for documenting performance, including records that should be kept.
- Provide a definition of a PCBU and outline their key responsibilities under WHS laws.
Outline the aim and scope of the Fair Work Act 2009.
ECA College RTO 45012 v21.0 Page 10 of
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