SITXHRM004 – Recruit select and induct staff :
| Assessment Details | |||||
| Qualification Code/Title | |||||
| Assessment Type | Assessment – 1 | Time allowed | |||
| Due Date | Location | Term / Year | |||
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| Student Details | ||||||
| Student Name | Student ID | |||||
| Student Declaration: I declare that the work submitted is my own, and has not been copied or plagiarised from any person or source. | Signature: ____________________________ Date: _____/_/_________ | |||||
| Assessor Details | ||||||
| Assessor’s Name | ||||||
| RESULTS (Please Circle) | ☐SATISFACTORY | ☐NOT SATISFACTORY | ||||
| Feedback to student: | ||||||
| *If Student is Not Satisfactory Reassessment Required ☐ Yes ☐ No | Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. Signature: ________________________ Date: ______/_______/___________ |
| Comment: | |
| Instructions to the Candidates This assessment is to be completed according to the instructions given below in this document.Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge. You will be entitled to one (1) resubmit in showing your competence with this unit.If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. Please refer to the College re-submission and re-sit policy for more information. If you have questions and other concerns that may affect your performance in the Assessment, please inform the assessor immediately.Please read the Tasks carefully then complete all Tasks.To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment along with a satisfactory result for another Assessment.This is an Open book assessment which you will do in your own time but complete in the time designated by your assessor. Remember, that it must be your own work and if you use other sources then you must reference these appropriatelySubmitted document must follow the given criteria. Font must be Times New Roman, Font size need to be 12, line spacing has to be Single line and Footer of submitted document must include Student ID, Student Name and Page Number. Document must be printed double sided.This is Individual Assessments. Once you have completed the assessment, please provide the Hard copy of the Assessments to your Trainer/ Assessor.Plagiarism is copying someone else’s work and submitting it as your own. Any Plagiarism will result in a mark of Not Satisfactory. SCCM uses Safe Assign Plagiarism Checker to check the originality of the student assessment. Student must be aware of and understand the SCCM’s policy on plagiarism and certify that this assignment is their own work, except where indicated by referencing, and that student have followed the good academic practices noted above.. | |
Task summary
This is an open-book test, to be completed in the classroom.
A time limit of 2 hours to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
- Access to textbooks and other learning materials.
- Computer with Microsoft Office and internet access.
Timing
Your assessor will advise you of the due date of this assessment.
Submit
- Answers to all questions.
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
| Written answer question guidance |
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.
Note that the following guidance is the minimum level of response required.
Analyse: when a question asks you to analyse something, you should do so in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.
Compare: when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.
Contrast: when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.
Describe: when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.
Discuss: when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.
Evaluate: when a question asks you to evaluate something, you should put forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine: when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.
Explain: when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify: when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.
List: when a question asks you to list something, this means that you are asked to briefly state information in a list format.
Outline: when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.
Summarise: when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.
Provide answers to all of the questions below:
| Name five examples of recruitment practices in the tourism, travel, hospitality and event sectors. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Name five examples of selection practices in the tourism, travel, hospitality and event sectors. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| List three ways selection criteria for a nominated job vacancy can be differentiated. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Identify two formats for job advertisements. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| List five examples of possible inclusions in selection criteria. | ||
| The five examples of possible inclusions in selection criteria are as follows: Have relevant experience in the related job needShould have appropriate documentation and reference Background check should come clean and with no criminal linkUnderstanding their potential role within the companyShould be able to work well with other | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| List five examples of possible inclusions in job vacancy advertisements. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Identify two examples of effective advertising media when recruiting staff for the tourism, travel, hospitality and event sectors. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| List three features of an effective recruitment advertisement. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Outline the role of recruitment agencies in the recruitment process. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Explain the nature of the relationship between a job description and the selection criteria. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Describe three ways to develop clear and concise selection criteria for a job vacancy. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Explain how to link interview questions to selection criteria. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Outline key elements of industrial awards. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Outline the nature and role of workplace induction programs. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| List five examples of information that could be included in a workplace induction program. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Describe the roles of the following personnel in the recruitment and induction process. a. Human Resources Manager b. New employee’s line Manager c. New employee’s colleagues | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Outline the key elements of equal employment opportunity (EEO) employment laws and how they must be implemented in recruitment and selection processes. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Explain why each of the following records is used as part of the recruitment and selection process. | ||
| Record type Reason they are used Organisational procedures to be used within these processes Lists of who was interviewed and when they were interviewed. Details of the people who conducted the interviews. Formal rating sheets completed by interviewers during interviews of applicants. Notes taken by interviewers during interviews of applicants. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Explain why the checks listed below should be conducted as part of the selection process. | ||
| Check Reason they are conducted Police check. Reference check. Working with children check. Qualifications check. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Explain the practice of ‘evaluation of portfolios’ as part of the selection process | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| What types of written information might be exchanged during the selection process? | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Identify a situation in which the following types of interviews might be used as part of the selection process. | ||
| Interview type Situation in which they are used Interview by a selection committee, senior management or an external professional recruitment company. In-person, face-to-face interviews. Interviews conducted using teleconference facilities. Telephone interviews. Use of videoconference facilities. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Describe the following practices that may be employed by an organisation as part of their selection process. | ||
| Practices Description Presentation to a selection committee. Skills tests. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Explain why the two listed special ‘access’ arrangements might be made by an organisation for an applicant who is attending a job interview. | ||
| Special access arrangement Why they might be made Parking for candidate’s car. Security clearance for the applicant. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Describe when the following special arrangements may need to be made when organising selection procedures for a job vacancy. | ||
| Type of Special Arrangement Description of when it may be needed Assistive technology. Interpreters. Visual information and diagrams instead of written material. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Identify five possible special interview techniques for those with disabilities. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
| Explain the reason for including the following in a workplace induction and orientation program for a new employee | ||
| Topics covered Reason for including them Conditions of employment. Contact details for key personnel in the business. Things the organisation is currently focussing its efforts on. Employee benefits. Employee responsibilities. Employee rights. Information on the culture of the workplace/organisation. Details of the goals and objectives of the business. Explanation of what the business sees as its corporate responsibilities. Vision Statement of the business. Organisational policies and standard operating procedures. The industrial relations (IR) arrangements the business has agreed to with its workers. Where departments are within the business and the location of equipment to be used. Where the staff room, lockers and other staff facilities are located. The location of other places of business other than the main workplace of the organisation. Tour of the entire organisation. Handout showing the structure of the business and the relative position of all positions within the organisation (‘organisational chart’). The employment instrument they are employed under and the rates of pay they will receive. Information relating to their superannuation entitlements. When and how wages are paid. Job-related work protocols and standard operating procedures. Workplace and job-specific safety information. | ||
| Outcome | ☐ Satisfactory | ☐ Not Satisfactory |
| Comment | ||
Assessment Task 1: Checklist
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| Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? | Completed successfully? | Comments | ||
| Yes | No | |||
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| Task outcome: | Satisfactory | Not satisfactory | ||
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