SITXGLC001 Research Regulatory Requirements :
|Qualification Code/Title||Diploma of Hospitality Management|
|Assessment Type||Assessment – 2||Time allowed|
|Due Date||Location||SCCM||Term / Year||T-|
|Unit of Competency|
|National Code/Title||SITXGLC001 Research And Comply With Regulatory Requirements|
|Student Name||Student ID|
|Student Declaration: I declare that the work submitted is my own and has not been copied or plagiarised from any person or source.||Signature: ____________________________ Date: _____/_/_________|
|RESULTS (Please Circle)||☐SATISFACTORY||☐NOT SATISFACTORY|
|Feedback to student:|
|*If Student is Not Satisfactory Reassessment Required ☐ Yes ☐ No||Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. Signature: ________________________ Date: ______/_______/___________|
|Instructions to the Candidates This assessment is to be completed according to the instructions given below in this document.Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge. You will be entitled to one (1) resubmit in showing your competence with this unit.If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. Please refer to the College re-submission and re-sit policy for more information. If you have questions and other concerns that may affect your performance in the Assessment, please inform the assessor immediately.Please read the Tasks carefully then complete all Tasks.To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment along with a satisfactory result for another Assessment.This is an Open book assessment which you will do in your own time but complete in the time designated by your assessor. Remember, that it must be your own work and if you use other sources then you must reference these appropriatelySubmitted document must follow the given criteria. Font must be Times New Roman, Font size need to be 12, line spacing must be Single line and Footer of submitted document must include Student ID, Student Name and Page Number. Document must be printed double sided.This is Individual Assessments. Once you have completed the assessment, please provide the Hard copy of the Assessments to your Trainer/ Assessor.Plagiarism is copying someone else’s work and submitting it as your own. Any Plagiarism will result in a mark of Not Satisfactory. SCCM uses Safe Assign Plagiarism Checker to check the originality of the student assessment. Student must be aware of and understand the SCCM’s policy on plagiarism and certify that this assignment is their own work, except where indicated by referencing, and that student have followed the good academic practices noted above.|
Welcome to the Student Assessment Tasks for SITXGLC001 Research and comply with regulatory requirements. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Hospitality Works Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully.
SITXGLC001 Research and comply with regulatory requirements describes the performance outcomes, skills and knowledge required to comply with laws and licensing requirements for specific business operations. It requires the ability to access and interpret regulatory information, determine scope of compliance, and develop, implement and continuously review and update policies and practices for business compliance.
For you to be assessed as competent, you must successfully complete three assessment tasks:
Please read through all of the assessment tasks and related documents carefully before you get started. Ensure that you have everything that you need and seek clarification from your trainer, assessor or workplace supervisor if you have any questions.
|Supporting resources: Supporting resources include templates, journals, workbooks and portfolios which can be used to support you in providing evidence of your competence. Your assessor will provide you with these documents before you begin your assessment tasks. For this unit, the supporting resources comprise: (Assessment Task 2) (Assessment Task 2)|
Once you have read through the assessment tasks and are satisfied that you are clear on the requirements and submission dates, complete and sign a Student Assessment Agreement. Your assessor will countersign the agreement and keep it on file. You will find a Student Assessment Agreement in Appendix B of your Hospitality Works Student User Guide or your RTO will provide you with one.
Remember to check your Hospitality Works Student User Guide for information about:
Assessment Task 2: Legal compliance project
This task requires you to advise a case study organisation on their legal compliance obligations. To ensure staff compliance with your findings, you are then required to develop six policies and procedures and send these to all staff.
You will need access to:
Ensure that you:
|Information about how you should complete this assessment can be found in Appendix A of the Hospitality Works Student User Guide.Refer to the appendix for information on: Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.|
Complete the following activities.
|You have been appointed as the Operations Manager of a newly opened restaurant not far from your RTO campus. The restaurant, Blue Healer, is made up of the restaurant itself and an administration office. The kitchen has a chef, a kitchen assistant and four full-time kitchen staff. More staff are hired on a casual basis to cater for functions. There is a front of house manager and two service personnel. The restaurant’s accounts are done, pays are calculated and records kept in a small office that opens off the kitchen. This is where you have your workplace. You are assisted by an Administration Assistant. The company wants to make sure that it is complying with the relevant laws and licensing obligations, and you have been asked to look into this. Once these have been established, you will be responsible for developing policies and procedures needed to ensure staff comply with the relevant legislation at all times|
|You are required to write a report on Blue Healer’s legal compliance obligations. Use the internet to access regulatory information from a broad range of local, state/territory and commonwealth sources to collect information that is relevant to Blue Healer’s business operations. These sources should include: When writing the report, take each area of Blue Healer’s operations and determine what laws and licensing obligations apply to it. For each relevant law, code, standard and licensing requirement in your report, describe the following: You must also identify the risks and consequences of not complying with the obligations you have identified for each area. Determine which obligations require specialist legal advice to ensure compliance. While researching information for this report, identify the sources of information you use to create this report. These can be in the form of website hyperlinks. Use the Legal Compliance Briefing Report Template to guide your work. When you have completed the report, submit it to the Senior Management Team for their consideration.|
|The Senior Management Team has discussed your briefing report, and it has been decided that, to ensure ongoing staff compliance with the obligations you have identified, policies and procedures need to be developed for a number of areas. These are: Each policy and relevant procedures should include, as a minimum, the following: Use the internet to access, and review, other organisations’ policies and procedures covering these topics. Use the Policy and Procedures Template to guide your work.|
|The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should introduce and summarise the contents of the attachments and ask for their feedback. The email text should give some information on the format of the policies and procedures and suggest a process by which inclusions can be proposed and adopted. Attach the following to the email:|
|To ensure that the staff receive regular updates on changes to legal compliance requirements, and the staff roles and responsibilities involved, you are required to organise this with the Blue Healer’s HR department. The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should set out an annual plan of information updates for Blue Healer staff members.|
Assessment Task 2: Checklist
|Did the student:||Completed successfully?||Comments|
|Identify a broad range of sources that supply information on laws and licensing compliance obligations?|
|Determine the compliance requirements for each area of the Blue Healer’s business operations?|
|Access, and document, regulatory information relevant to the Blue Healer’s business operations?|
|Identify, and document, the risks and consequences of not complying with the compliance obligations?|
|Assess each business area’s need for specialist legal advice on its compliance obligations?|
|Use a range of opportunities to improve their knowledge of hospitality regulatory requirements?|
|Use the internet to share the regulatory knowledge they have developed?|
|Review, and distribute, policies and procedures that will ensure compliance with the Blue Healer’s legal and licensing requirements?|