SITHIND006 Workplace Assessment Checklist :
| Student’s name: | |||||
| Did the student: | Completed successfully? | Comments | |||
| Yes | No | ||||
| Source and use industry information including: identifying sources of information on the structure and operation of the hospitality industryaccessing specific information of relevance to the hospitality industry to assist operational dutiesobtaining information on features of current and emerging hospitality products and services relevant to their roleusing their knowledge of the hospitality industry to enhance the quality of their work performance? As evidenced by the student’s Industry Report meeting the requirements of the Industry Report Assessor. | |||||
| Use open and closed probe questioning to interact effectively and obtain information from: experienced industry personnelcolleaguessuppliersindustry bodies? As evidenced by the student’s Industry Report meeting the requirements of the Industry Report Assessor and as evidenced by the assessor observing the student: using active listening techniquesspeaking clearly and concisely using non-verbal communication to assist with understanding asking questions to identify required information responding to questions as required.using a range of open, closed and probing questions. | |||||
| Source and document current and emerging industry information on the hospitality industry using at least three of the following information sources: developers of codes of conduct or ethicsdiscussions with experienced industry personnelindustry accreditation operatorsindustry associations and organisationsindustry journals, reference books and seminarslibraries and medianetworking with colleagues and supplierspersonal observations and experienceplain English documents, issued by government regulators, that describe laws relevant to the hospitality industrytraining coursesunions? As evidenced by the student’s Industry Report meeting the requirements of the Industry Report Assessor. | |||||
| Source, interpret and share information on the following: current and emerging products and servicescurrent issuescareer opportunitiesrelationship between other related industriescompliance issues and quality assurancenew products, technology, techniques and serviceswork ethic required to work in the industry? As evidenced by the student’s Industry Report meeting the requirements of the Industry Report Assessor and the student’s assessor email meeting the criteria specified in Activity 3. | |||||
| Source and use compliance information by: obtaining information on laws specifically relevant to the hospitality industryworking compliantlyseeking information on industry quality assurance schemes and using it to benefit their own organisationaccessing information on career planningaccessing information on EEO lawobtaining information on ethical industry practicesconducting day to day hospitality practices according to ethical principles? As evidenced by the student’s Industry Report meeting the requirements of the Industry Report Assessor. | |||||
| Source and use information on hospitality technology by: sourcing and accessing information on current and emerging technologies that impact on operational dutiesusing information on technology to suggest new and improved workplace practicesusing current and emerging technologies in day to day working activities? As evidenced by the student’s Industry Report meeting the requirements of the Industry Report Assessor. | |||||
| Update personal and organisational knowledge of the hospitality industry by: identifying and using a range of opportunities to update current and emerging knowledge of the hospitality industrymonitoring current issues and trends for the industrysharing updated information with colleagues. As evidenced by the student’s Industry Report meeting the requirements of the Industry Report Assessor. | |||||
| Use the computer and keyboard to develop their industry report? As evidenced by their report being completed on a word processor and not handwritten. | |||||
| Task outcome: | Satisfactory | Not satisfactory | |||
| Assessor signature: | |||||
| Assessor name: | |||||
| Date: | |||||
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