ISYS5003 Technological Infrastructure Assessment :
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- All electronic presentations must be completed in MS PowerPoint format.
- You are expected to present a 10-minute (maximum) presentation covering your recommended design and solution to the case study. Although you may include as many presentation slides as you like in the electronic presentation, it is essential that your oral presentation only include the important informative slides. You should approach the presentation by assuming you have been given a 10- minute opportunity to convince the Southwest Shire CEO of your design.
- Students are expected to use a timer to ensure they do not exceed the 10-minute mark. A penalty will apply if you exceed the 10-minute limit.
- Avoid Plagiarism, as Plagiarism detection software will be used in this unit.
The Shire of Augusta Margaret River and the City of Bunbury local government areas will merge in 2024 due to recently proposed changes to local government area structures in Western Australia. The newly merged council will be known as the Southwest Shire.
The current Shire of Augusta Margaret River has many services and buildings geographically dispersed throughout the region, such as the Margaret River Head Office, Margaret River Aquatic and Recreation Centre, Augusta Recreation Centre, Margaret River Library, Augusta Library, Augusta Historical Museum, Davis Road Waste Management and Recycling Facility, Margaret River Council Chambers and the Augusta Council Chambers.
The City of Bunbury also has many services and buildings geographically dispersed throughout the region, such as Bunbury Head Office, Southwest Sports Centre, Bunbury Public Library, Withers Community Library, Bunbury Museum and Heritage Centre, Bunbury Regional Art Gallery, the Bunbury Waste Management Facility.
The newly appointed CEO of the Southwest Shire intends to keep all existing services and buildings; however, the existing Margaret River Head Office will operate as a satellite office that will allow local employees in the Augusta Margaret River region the opportunity to work closer to home rather than the Bunbury head office.
The Bunbury head office will house the following shire departments: Administration, Rates, Planning, Governance, Finance, Community Services, Human Resources, and IT services.
The table below provides a breakdown of the number of full-time employees at different office locations.
|Office||No Full- Time Employees||Office||No Full- Time Employees|
|Margaret River Head Office||88||Bunbury Head Office||146|
|Margaret River Aquatic and Recreation Centre||18||Southwest Sports Centre||26|
|Augusta Recreation Centre||15||Bunbury Public Library||22|
|Margaret River Library||18||Withers Community Library||8|
|August Library||8||Bunbury Museum and Heritage Centre||6|
|Augusta Historical Museum||5||Bunbury Regional Art Gallery||5|
|Davis Road Waste Management and Recycling Facility||15||Bunbury Waste Management Centre||26|
|Margaret River Council Chambers||5|
|Augusta Council Chambers||4|
Unfortunately, each office location has a limited range of IT infrastructure, as provided below.
|Margaret River Head Office||96 – Cat5 Cables 2 – 48 Port 100Mbps Cisco Switches 1 – ADSL Router (Telstra) 80 – Win 7, i3 CPU, 4GB RAM, 128GB HDD 1 – Win Server 2016 (Print and File Services)||Bunbury Head Office||148 – Cat5 Cables 3 – 48 Port 100Mbps Cisco Switches 1 – ADSL Router (Telstra) 140 – Win 10, i5 CPU, 8GB RAM, 128GB HDD 1 – Win Server 2016 (Print and File Services)|
|Margaret River Aquatic and Recreation Centre||10 – Cat5 Cables 1 – 10 Port 20Mbps Hub 1 – ADSL Router (Telstra) 10 – Win 7, i3 CPU, 4GB RAM, 128GB HDD||Southwest Sports Centre||26 – Cat6 Cables 1 – 48 Port 1Gbps Switch 1 – ADSL Router (Telstra) 26 – Win10, i7,16GB RAM, 256GB HDD|
|Augusta Recreation Centre||12 – Cat5 Cables 1 – 20 Port 20Mbps Hub 1 – ADSL Router (Telstra) 12 – Win 7, i3, 4GB RAM, 128GB HDD||Bunbury Public Library||22 – Cat6 Cables 1 – 24 Port 1Gbps Switch 1 – ADSL Router (Telstra) 25 – Win10, i7,16GB RAM, 256GB HDD|
|Margaret River Library||10 – Cat5 Cables 1 – 10 Port 20Mbps Hub 1 – ADSL Router (Telstra) 10 – Win 7,i3,4GB RAM,128GB HDD||Withers Community Library||8 – Cat6 Cables 1 – 24 Port 1Gbps Switch 1 – ADSL Router (Telstra) 8 – Win10, i7,16GB RAM, 256GB HDD|
|August Library||8 – Cat5 Cables 1 – 8 Port 100Mbps Hub 1 – ADSL Router (Telstra) 10 –Win10,i7,16GB RAM,256GB HDD||Bunbury Museum and Heritage Centre||No IT Infrasturcture|
|Augusta Historical Museum||No IT Infrastructure||Bunbury Regional Art Gallery||No IT Infrastructure|
|Davis Road Waste Management and Recycling Facility||16 – Cat5 Cables 1 – 16 Port 100Mbps Hub 1 – ADSL Router (Telstra) 16 – Win 10, i7 CPU, 16GB RAM, 256GB HDD||Bunbury Waste Management Centre||26 – Cat6 Cables 1 – 24 Port 1Gbps Switch 1 – ADSL Router (Telstra) 26 – Win10, i7,16GB RAM, 256GB HDD|
|Margaret River Council Chambers||10 – Cat5 Cables 1 – 10 Port 20Mbps Hub 10 – Win 7, i3 CPU, 4GB RAM, 128GB HDD|
|Augusta Council Chambers||4 – Cat5 Cables 1 – 4 Port 20Mbps Hub 4 – Win 7, i3 CPU, 4GB RAM, 128GB HDD|
Your task is to design an IT network infrastructure that allows all office locations and employees to connect.
Your budget for the Local Area Network Hardware, Infrastructure, and Software is AUD$ 2 million. The Wide Area Network budget is not required as this information is difficult to obtain from telecommunication service providers.
- The Southwest Shire intends to connect all existing offices (libraries, sport / aquatic and recreation centres, museums, council chambers, and waste management centres) to the Bunbury head office to centralise IT infrastructure. However, it is essential to note that the Margaret River Head Office will be used as a satellite office; therefore, it should have the capability to support the entire Bunbury head office staff should the need arise; this could include relocating the existing staff in the event of a disaster.
- All locations will require IT equipment, Network Infrastructure and Network devices. You should make assumptions on the type of IT and Network devices needed for each office location and the number of devices; however, at a minimum, you should use Windows Server and Windows Client Operating Systems. You should also ensure your solution is within budget, and future proof, as ideally the IT equipment should be sufficient for 3 years. Finally, you should also attempt to reuse as much of the current infrastructure as possible.
- All locations will use IP Phone services; therefore, your network and infrastructure design must address this requirement. You should use a locally administered IP Phone Service and NOT a cloud solution.
- The council intends to use cloud solutions for backups and other admin tasks where appropriate. Therefore, you should justify what specific services will benefit from a cloud-based solution. You should also recommend and justify a cloud solution vendor.
- All Council employees should be prohibited from storing data locally on a PC or Laptop. You should recommend ways to prevent users from storing data locally. However, head office employees currently store data on a File Server.
- The PCs of all executive employees (CEO, CIO, Mayor, and Department Managers) located at the Bunbury head office should be secure from the rest of the employee PCs on the network. This security measure should be implemented at an Operating System and Network level.
- Given the potential sensitivity of data stored and transmitted on the Southwest Shire infrastructure, VPN services must be provided. Additionally, given the recent surge in work-from-home, employees must be able to access all services (email, printing, file storage) from home.
- A Standard Operating Environment should be recommended to ensure all employees within the Southwest Shire have access to the same computing environment, regardless of location.
You are to propose a comprehensive high-level network and infrastructure plan that addresses the criteria
mentioned above. The presentation should provide the following:
- A detailed LAN/WAN Network diagram that shows the overall proposed network infrastructure. (ULO 3)
- A description of the local area network (LAN) technology infrastructure required at the Southwest head office (Bunbury) and satellite head office (Margaret River). This should also recommend the appropriate server roles to implement. (ULO1)
- A description of the local area network (LAN) technology infrastructure required at the three of the distributed offices (i.e. Libraries, Waste Management, Sports and Recreation Centres). (ULO1)
- An analysis of the current wide-area network (WAN)/internet technologies available in the region and an explanation of what current or additional services would be required to enable communication with the head office. You should, at a minimum, compare two options. Furthermore, you should recommend the appropriate Routing Protocols to implement to support the routing of data. (ULO 2)
- An analysis, recommendation, and justification of a convenient cloud-based service for data storage and other services. (ULO1)
- A description and justification of a recommended Standard Operating Environment (SOE) to be used at the Southwest Shire office locations. (ULO 2)
- Given a VoIP service is recommended for use in the Southwest Shire, you should explaining what hardware/software would be required to support this, and also explore at least two (2) VoIP options (ULO 1)
- Explain how you would safeguard Southwest Shire data locally and when transferring the data across a WAN. (ULO 1)
- Explain how to restrict employees at the Southwest Shire from changing configuration settings. (ULO 2)
- Explain how you would support remote administration, detailing the software/infrastructure required to support this. (ULO 2)
Finally, Green IT initiatives should be considered throughout the design.
PLEASE NOTE THAT THIS FINAL ASSESSMENT PARTIALLY FULFILS THE REQUIREMENTS FOR THE UNIT. THIS ASSIGNMENT COVERS THE FOLLOWING UNIT LEARNING OUTCOMES AS LISTED IN THE UNIT OUTLINE
ULO1: Design and recommend appropriate Information Technology infrastructure for a range of organisation types and circumstances
ULO2: Design and develop the technical infrastructure required for a real client application ULO3: Evaluate and produce network design information
|1. A set of detailed network diagrams that shows the proposed network infrastructure of both the WAN and LAN. (ULO 3)||10%|
|2. The local and wide area network hardware technologies you chose and the reasoning. (ULO 2)||10%|
|3. An analysis of the current wide-area network (WAN)/internet technologies available||10%|
|4. Recommendation of Cloud-Based Storage solution||10%|
|5. The software specifications you chose and the reasoning. (ULO 2)||10%|
|6. The recommendation of VoIP service (ULO 1)||10%|
|7. Explanation of safeguarding data. (ULO 1)||10%|
|8. Recommendation of how you would restrict employees from making configuration changes. (ULO 2)||10%|
|9. Explain how you would support remote administration. (ULO 2)||10%|
|10. Presentation Skill – Ability to engage the audience (5%) / Voice: clarity, pace, fluency (5%)||10%|
For solution: +610482078788