ICTSAS518 Install And Upgrade Operating Systems :
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| ASSESSMENT COVER SHEET | |||||||||
| Assessment Details | |||||||||
| Qualification Code and Title | ICT50220 Diploma of Information Technology | Block/ Term/ Year | |||||||
| Unit Code and Title | ICTSAS518 Install and upgrade operating systems | ||||||||
| Assessment Type | A2 – Observation/Demonstration | Re-assessment | YES | NO | |||||
| Due Date | |||||||||
| Student Details | |||||||||
| Student Name | Student ID | ||||||||
| Instructions to Students: Please read the following instructions carefully. | |||||||||
| The purpose of this assessment is to assess your knowledge and skills.This assessment is to be completed according to the instructions given by your assessor.To be deemed satisfactory in this assessment, you must write the answers to all written questions correctly or meet all the performance criteria for activity based assessments by the due date.Submission after the due date will result in a penalty fee.Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge. You will be entitled to one (1) resubmission in showing your competence with this unit.If you feel the decision made by your assessor was incorrect please refer to your Student Handbook for information on assessment appeal for the required steps to appeal the decision.If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. Please refer to the College re-submission and re-sit policy for more information. If you have questions and other concerns that may affect your performance in the Assessment, please inform the assessor immediately.Please read the tasks carefully then complete all tasks.To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment along with a satisfactory result for another Assessment.Remember, that it must be your own work and if you use other sources then you must reference these appropriately.Submitted document should follow the given criteria. Font should be Times New Roman, Font size need to be 12, line spacing has to be Single line and Footer of submitted document must include Student ID, Student Name and Page Number. Document should be printed double sided.This is individual Assessment. Once you have completed the assessment, please provide the hard copy of the Assessments to your Trainer/ Assessor.Plagiarism is copying someone else’s work and submitting it as your own. Any plagiarism will result in NYC. | |||||||||
| For Assessor Use Only | |||||||||
| Assessor’s Name | |||||||||
| Assessment Decision: To be accessed as satisfactory in this assessment task, the student must address ALL assessment items/questions satisfactorily. All individual assessment tasks of this unit must be completed satisfactorily for a student to achieve an overall grade of competent for this unit. | |||||||||
| The Student’s Performance is | SATISFACTORY | NOT SATISFACTORY | |||||||
| Student Declaration: I declare that I have read and agreed to the instructions mentioned above and declare that the work submitted is my own and has not been copied or plagiarized from any person or source. I have been assessed in this unit and advised of my result. I am aware of my appeal rights. Signature: Date: / / | Assessor Declaration: I declare that I have conducted a fair, valid and flexible assessment with this student and I provided appropriate feedback. Signature: Date: / / | ||||||||
The following task must be demonstrated in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems administration and support field of work, and include access to:
- Special purpose tools, equipment and materials.
- Industry software packages.
- Stand-alone or networked personal computers.
- Appropriate OS installation compact disk or recovery boot disks.
- Drivers for connected devices.
- Helpdesk system.
- OS service packs.
For this task you are to complete the following steps to install and upgrade operating systems on at least 2 different occasions for 2 different operating systems.
Complete the following steps on each occasion to determine the organisational help desk procedures:
- Obtain and review the organisation’s technical support procedures.
- Interrogate the help desk system to obtain the required information.
- Liaise with the client to determine the organisation’s OS requirements.
Install or upgrade a desktop OS on each occasion by performing the following steps:
- Install the OS.
- Update the existing OS.
- Research and implement the automated OS installation techniques and procedures.
- Migrate the files.
Manage and troubleshoot the resource access by completing the following steps:
- Configure the local resources access.
- Configure the sharing of local resources.
- Assign the access rights to the shared resources.
On each occasion, configure and troubleshoot the hardware devices and drivers:
- Determine any problems with hardware resources and resolve them.
- Research and install the appropriate device drivers.
- Configure the hardware resources.
- Configure the device drivers.
Configure and troubleshoot the desktop and the user environments on each occasion by completing the following steps:
- Construct profiles for each of the users.
- Organise the range of required shortcuts.
- Arrange the screen management options.
After each occasion of installing and upgrading operating systems, you will need to sit down with your assessor and discuss:
- The procedures and techniques involved in the installation and/or upgrading of the OS.
- The procedures and principals involved in an unattended OS installation.
- Any OS configuration issues that arose, and how they were resolved.
TASK OUTCOME Sheet
The Feedback Evaluation Sheet below is the assessment questions and tasks for each of the assessment events that the student is required to complete. Assessors, tick ‘S’ if the student achieved a satisfactory outcome for an assessment task and ‘NYS’ if the student does not meet these requirements. Also, you are required to write comments on the quality of this evidence under the ‘Comments’ column. For your judgement on the student’s overall performance, tick ‘Satisfactory’ if the student achieves a satisfactory outcome for all of the tasks or ‘Not-Yet-Satisfactory”
| Task Outcome Sheet | ||||||
| Assessment Event 2 Observation/Demonstration | S | NYS | Comments | |||
| Install and upgrade operating systems on at least 2 different occasions for 2 different operating systems. | ||||||
| On each occasion, the learner has demonstrated that they can: | ||||||
| Obtain and review the organisation’s technical support procedures. | ||||||
| Interrogate the help desk system to obtain the required information. | ||||||
| Liaise with the client to determine the organisation’s OS requirements. | ||||||
| Install the OS. | ||||||
| Update the existing OS. | ||||||
| Research and implement the automated OS installation techniques and procedures. | ||||||
| Migrate the files. | ||||||
| Configure the local resources access. | ||||||
| Configure the sharing of local resources. | ||||||
| Assign the access rights to the shared resources. | ||||||
| Determine any problems with hardware resources and resolve them. | ||||||
| Research and install the appropriate device drivers. | ||||||
| Configure the hardware resources. | ||||||
| Configure the device drivers. | ||||||
| Construct profiles for each of the users. | ||||||
| Organise the range of required shortcuts. | ||||||
| Arrange the screen management options. | ||||||
| The learner effectively discussed the following: | ||||||
| The procedures and techniques involved in the installation and/or upgrading of the OS. | ||||||
| The procedures and principals involved in an unattended OS installation. | ||||||
| Any OS configuration issues that arose, and how they were resolved. | ||||||
| Feedback to Students: | ||||||
| Assessment Outcome o Satisfactory o Not Yet Satisfactory | ||||||
| Assessor’s Signature: | Date: | |||||
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