CHCCCS025 Support Relationships With Carers

19 April 2023 16:49 PM | UPDATED 1 year ago

CHCCCS025 Support Relationships With Carers :

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CHCCCS025 Support Relationships With Carers
CHCCCS025 Support Relationships With Carers


[Theory Tasks]

CHCCCS025 Support Relationships with Carers and Families
Suite 203, 11-15 Deane Street Burwood, NSW, 2134Email: [email protected]RTO Code: 45342
Student Name:                    ___________________________

© 2020 Advance College

Advance College is a trading name of Australian Newtown College, RTO 45342.

Cover image © Shutterstock www.shutterstock.com (Image 1) and © Bigstock www.bigstock.com (Images 2 & 3)


This Student Assessment Booklet-I includes Task 1 for assessment of CHCCCS025 Support relationships with carers and families.


This unit requires that you complete 3 assessment tasks. You are required to complete all tasks to demonstrate competency in this unit.

Assessment TaskAbout this task
Assessment Task 1: Written questionsYou must correctly answer all questions to show that you understand the knowledge required of this unit.
Assessment Task 2: Workplace project 1There are two parts to this task:
Assessment Task 3: Workplace project 2You are to review an existing client care support plan (from a client at your workplace) and complete an assessment of the roles and responsibilities of those in the client’s support team.

Supporting resources

You may like to look at the following websites, books and documents for more information about the topics related to this unit:

How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.

Instructions about submission can be found at the beginning of each assessment task.

Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.

Your assessor will give you feedback about how well you went in each task, and will write this on the back of the Task Cover Sheet.


The prerequisite for this unit is NIL.


The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:


The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

For all documentation on the performance criteria and assessment requirements of the unit CHCCCS025 Support relationships with carers and families, please refer to the training.gov.au website with this link: https://training.gov.au/Training/Details/CHCCCS025.


Students: Please fill out this cover sheet clearly and accurately for this task.

Student Name 
Assessor Name 
Unit: CHCCCS025 Support relationships with carers and families
Assessment Details
Assessment Type   Written/Oral questions   
Agreement by the student
Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of assessment?    Yes    No
Do you understand the requirements of this assessment?             Yes    No
Do you agree to the way in which you are being assessed?    Yes    No
Do you have any special needs or considerations to be made for this assessment?  If yes, what are they?  …………………………… ………………………… ………………… ……… … … .………………………………………….    Yes    No
Do you understand your rights to appeal the decisions made in an assessment?    Yes    No
None of this work has been completed by any other person.    Yes    No
I have not cheated or plagiarised the work or colluded with any other student/s.    Yes    No
I have correctly referenced all resources and reference texts to complete these assessment tasks.    Yes    No
I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.    Yes    No



I,____________________________________________________ ,  certify that the statements I have attested above have been made in a good faith, are true and correct. To the best of my knowledge and belief, these tasks are my own work.


Student Signature: ……………………………                                                       Date: …………… /……………../……………………………..

Result – Attempt 1Satisfactory (S)   Not Yet Satisfactory (NYS)   

ASSESSOR FEEDBACK – Attempt 1 (Assessment Task 1)


Assessors: Please return this cover sheet to the student with assessment results and feedback.


Assessor signature:                                                               Date: 

Re-assessment Result (if NYS in Attempt 1)Satisfactory (S)   Not Yet Satisfactory (NYS)   

ASSESSOR FEEDBACK – Attempt 2 (Assessment Task 1)


Assessors: Please return this cover sheet to the student with assessment results and feedback.


Assessor signature:                                                               Date:

Re-assessment Result (if NYS in Attempt 2)Satisfactory (S)   Not Yet Satisfactory (NYS)   

ASSESSOR FEEDBACK – Attempt 3 (Assessment Task 1)


Assessors: Please return this cover sheet to the student with assessment results and feedback.


Assessor signature:                                                               Date:


I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have observed the student demonstrate unit outcomes through consistent and repeated application of skills and knowledge over a period of time and provided appropriate feedback.   Signature:     Date:  


Fill in the declaration below if you have received a not yet satisfactory (NYS) result in all three attempts. 

You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process.

 I have received my assessment result and I am satisfied with the given feedback for this assessment.

 I am not satisfied about my result, and I would like to appeal regarding my result.


Student Signature: ……………………………                   Date: ……… /………../………………

Task summary:

What do I need in order to complete this assessment?

When do I do this task?

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

Question 1

How did society view and treat older people and people with a disability in our history?

Older people:
People with a disability:

Question 2

List five ways that you can support the carer of a person with a disability in their decision making.


Question 3 

Describe what the term ‘self-directed support services’ means to older people or to people with a disability.


Question 4

What are some examples of positive and negative attitudes or myths towards personal carers such as a mother, sister or friend of an individual with a disability? Provide at least three examples of each.


Question 5

Describe a person-centred approach for each traditional approach to support services listed in the table below.

Traditional approachPerson-centred approach
Fits the person into the service to achieve goals 
Accesses aged care or disability services that are currently available 
Focuses on individual from an aged or a disability professional viewpoint 
Power and authority is with the professionals 

Question 6

Nigel was hired to work at a mining site. A few days into his job, other team members began to complain to management that Nigel was not overly responsive when it came to communicating to get tasks done. Nigel was born partially deaf in his right ear and, to manage for the most part of his life, he wears a hearing aid and has an ear implant. Management were surprised, as Nigel had successfully completed the induction training and was offered the position based on his skills and his interview outcome. Nigel told management about his disability prior to being offered the position. The same week he started his job, Nigel was advised he could no longer work at the site due to the communication issues and complaints raised by the team.

Does Nigel have a case for unfair dismissal? Explain your answer.


Question 7

Solomon advises his new employer that he has a mental health condition that he is receiving treatment for. He will need to start work a bit later on some mornings in order to make his specialist appointments. Solomon’s employer tells one of their major clients about his health condition so they know when Solomon is available at work.

Has Solomon’s employer breached his rights to privacy? Explain your answer.


Question 8

In 2012, the ABS conducted a survey of disability, ageing and primary carers in Australia. Refer to the results below and explain the key findings of this survey.

Source: Survey of Disability, Ageing and Carers, ABS, Australia 2012.


Question 9

Explain the difference in providing low versus high support for the following:

Support typeLow supportHigh support
Job seeking  
Activities of daily living  
Routine changes  

Question 10

What criteria are you required to meet in order to be eligible for the carer allowance in Australia?


Question 11

List five types of life transitions.


Question 12

Provide one example of an organisation that assists with providing personal carers with respite or support services

Mental health 
Aged care 
Acquired Brain Injury 
Alzheimer’s disease 
Parkinson’s disease 
Down syndrome 

Question 13

Describe the impact of the lifecycle transition for a family who has a member with a severe disability.


Question 14

Describe each type of family structure in the table below. For each type, explain potential issues or impacts on a person in the family structure.

Sample responses below.

Family structure 
NuclearDescription of structure:
Single parentDescription of structure:
Extended familyDescription of structure:
Step-familyDescription of structure:

Question 15

Explain the difference between the social and medical model of service

Social model: 
Medical model: 

Question 16

Provide three examples of how you would protect client or customer information at work.


Question 17

List three benefits of adhering to work role boundaries.


Question 18

List four ways a caring role can impact on a client’s family, carers and friends?


Question 19

In the table below give a brief explanation of the rights and responsibilities family members and friends have in the care relationship

Family Members 

Question 20

In the table below provide five positive and five negative impacts of life cycle transitions

Positive ImpactsNegative Impacts

Question 21

List four examples of policies and procedures which may be applicable to working with carers and families?



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